The recent advancements in the realm of Automatic Speech Recognition (ASR) post-processing have been primarily driven by sequence-to-sequence paradigms. Despite their effectiveness, these methods often demand substantial amounts of data, necessitating the expensive recruitment of phonetic transcription experts to rectify the erroneous outputs of ASR systems, thereby creating the desired training data. Back TranScription (BTS) alleviates this issue by generating ASR inputs from clean text via a Text-to-Speech (TTS) system. While initial studies on BTS exhibited promise, they were constrained by a limited dataset of just 200,000 sentence pairs, leaving the scalability of this method in question. In this study, we delve into the potential scalability of BTS. We introduce the “Hyper-BTS” dataset, a corpus approximately five times larger than that utilized in prior research. Additionally, we present innovative criteria for categorizing error types within ASR post-processing. This not only facilitates a more comprehensive qualitative analysis, which was absent in preceding studies, but also enhances the understanding of ASR error patterns. Our empirical results, both quantitative and qualitative, suggest that the enlarged scale of the Hyper-BTS dataset sufficiently addresses a vast majority of the ASR error categories. We make the Hyper-BTS dataset publicly available.

Generating diverse and consistent responses is the ultimate goal of a persona-based dialogue. Although many studies have been conducted, the generated responses tend to be generic and bland due to the personas’ limited descriptiveness. Therefore, it is necessary to expand the given personas for more attractive responses. However, indiscriminate expansion of personas threaten the consistency of responses and therefore reduce the interlocutor’s interest in conversation. To alleviate this issue, we propose a consistent persona expansion framework that improves not only the diversity but also the consistency of persona-based responses. To do so, we define consistency criteria to avoid possible contradictions among personas as follows: 1) Intra-Consistency and 2) Inter-Consistency. Then, we construct a silver profile dataset to deliver the ability to conform with the consistency criteria to the expansion model. Finally, we propose a persona expansion model with an encoder-decoder structure, which considers the relatedness and consistency among personas. Our experiments on the Persona-Chat dataset demonstrate the superiority of the proposed framework.

A persona-grounded dialogue model aims to improve the quality of responses to promote user engagement. However, because the given personas are mostly short and limited to only a few informative words, it is challenging to utilize them to generate diverse responses. To tackle this problem, we propose a novel persona expansion framework, Concept-based Persona eXpansion (CPX). CPX takes the original persona as input and generates expanded personas that contain conceptually rich content. We constitute CPX with two task modules: 1) Concept Extractor and 2) Sentence Generator. To train these modules, we exploit the duality of two tasks with a commonsense dataset consisting of a concept set and the corresponding sentences which contain the given concepts. Extensive experiments on persona expansion and response generation show that our work sufficiently contributes to improving the quality of responses in diversity and richness.

The focus of this work is to investigate unsupervised approaches to overcome quintessential challenges in designing task-oriented dialog schema: assigning intent labels to each dialog turn (intent clustering) and generating a set of intents based on the intent clustering methods (intent induction). We postulate there are two salient factors for automatic induction of intents: (1) clustering algorithm for intent labeling and (2) user utterance embedding space. We compare existing off-the-shelf clustering models and embeddings based on DSTC11 evaluation. Our extensive experiments demonstrate that the combined selection of utterance embedding and clustering method in the intent induction task should be carefully considered. We also present that pretrained MiniLM with Agglomerative clustering shows significant improvement in NMI, ARI, F1, accuracy and example coverage in intent induction tasks. The source codes are available at https://github.com/Jeiyoon/dstc11-track2.

In this paper, we focus on improving the quality of the summary generated by neural abstractive dialogue summarization systems. Even though pre-trained language models generate well-constructed and promising results, it is still challenging to summarize the conversation of multiple participants since the summary should include a description of the overall situation and the actions of each speaker. This paper proposes self-supervised strategies for speaker-focused post-correction in abstractive dialogue summarization. Specifically, our model first discriminates which type of speaker correction is required in a draft summary and then generates a revised summary according to the required type. Experimental results show that our proposed method adequately corrects the draft summaries, and the revised summaries are significantly improved in both quantitative and qualitative evaluations.

With the growing popularity of smart speakers, such as Amazon Alexa, speech is becoming one of the most important modes of human-computer interaction. Automatic speech recognition (ASR) is arguably the most critical component of such systems, as errors in speech recognition propagate to the downstream components and drastically degrade the user experience. A simple and effective way to improve the speech recognition accuracy is to apply automatic post-processor to the recognition result. However, training a post-processor requires parallel corpora created by human annotators, which are expensive and not scalable. To alleviate this problem, we propose Back TranScription (BTS), a denoising-based method that can create such corpora without human labor. Using a raw corpus, BTS corrupts the text using Text-to-Speech (TTS) and Speech-to-Text (STT) systems. Then, a post-processing model can be trained to reconstruct the original text given the corrupted input. Quantitative and qualitative evaluations show that a post-processor trained using our approach is highly effective in fixing non-trivial speech recognition errors such as mishandling foreign words. We present the generated parallel corpus and post-processing platform to make our results publicly available.

Due to the fact that Korean is a highly agglutinative, character-rich language, previous work on Korean morphological analysis typically employs the use of sub-character features known as graphemes or otherwise utilizes comprehensive prior linguistic knowledge (i.e., a dictionary of known morphological transformation forms, or actions). These models have been created with the assumption that character-level, dictionary-less morphological analysis was intractable due to the number of actions required. We present, in this study, a multi-stage action-based model that can perform morphological transformation and part-of-speech tagging using arbitrary units of input and apply it to the case of character-level Korean morphological analysis. Among models that do not employ prior linguistic knowledge, we achieve state-of-the-art word and sentence-level tagging accuracy with the Sejong Korean corpus using our proposed data-driven Bi-LSTM model.

Generating character-level features is an important step for achieving good results in various natural language processing tasks. To alleviate the need for human labor in generating hand-crafted features, methods that utilize neural architectures such as Convolutional Neural Network (CNN) or Recurrent Neural Network (RNN) to automatically extract such features have been proposed and have shown great results. However, CNN generates position-independent features, and RNN is slow since it needs to process the characters sequentially. In this paper, we propose a novel method of using a densely connected network to automatically extract character-level features. The proposed method does not require any language or task specific assumptions, and shows robustness and effectiveness while being faster than CNN- or RNN-based methods. Evaluating this method on three sequence labeling tasks - slot tagging, Part-of-Speech (POS) tagging, and Named-Entity Recognition (NER) - we obtain state-of-the-art performance with a 96.62 F1-score and 97.73% accuracy on slot tagging and POS tagging, respectively, and comparable performance to the state-of-the-art 91.13 F1-score on NER.