Sentiment Classification towards Question-Answering with Hierarchical Matching Network
Chenlin Shen | Changlong Sun | Jingjing Wang | Yangyang Kang | Shoushan Li | Xiaozhong Liu | Luo Si | Min Zhang | Guodong Zhou
Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing
In an e-commerce environment, user-oriented question-answering (QA) text pair could carry rich sentiment information. In this study, we propose a novel task/method to address QA sentiment analysis. In particular, we create a high-quality annotated corpus with specially-designed annotation guidelines for QA-style sentiment classification. On the basis, we propose a three-stage hierarchical matching network to explore deep sentiment information in a QA text pair. First, we segment both the question and answer text into sentences and construct a number of [Q-sentence, A-sentence] units in each QA text pair. Then, by leveraging a QA bidirectional matching layer, the proposed approach can learn the matching vectors of each [Q-sentence, A-sentence] unit. Finally, we characterize the importance of the generated matching vectors via a self-matching attention layer. Experimental results, comparing with a number of state-of-the-art baselines, demonstrate the impressive effectiveness of the proposed approach for QA-style sentiment classification.
- Changlong Sun 1
- Jingjing Wang 1
- Yangyang Kang 1
- Shoushan Li 1
- Xiaozhong Liu 1
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