Multi-agent reinforcement learning for human-AI interaction typically relies on a single large language model to simulate user behavior. We show that this approach systematically fails to generalize, and trace the failure to **simulator collapse**: because the simulator LLM is mode-collapsed, a LLM policy trained against it overfits to narrow strategies that exploit the simulator’s mode, and such a policy transfers poorly to unseen simulators and real users. We formalize this collapse theoretically and propose two solutions. The inference-time solution, Verbalized Sampling, broadens the simulator’s behavior by sampling from a verbalized response distribution, reducing mode collapse. The training-time solution, Co-Training, jointly optimizes the policy against a population of trainable simulators, preventing it from overfitting to any single simulator’s mode. We validate both solutions on three multi-turn benchmarks: Persuasion for Good, 𝜏²-bench, and CooperBench. Verbalized Sampling improves held-out success by up to 9% over single-simulator RL, and Co-Training pushes gains further to 14%; the human study shows similar gain on real users in both. Both solutions preserve the policy diversity that collapses under single-simulator RL. Broadly, our results %challenge the common practice of a frozen simulator and suggest that the diversity of the training environment is critical to the generalization of multi-agent RL to real users.

We show that large pre-trained language models are inherently highly capable of identifying label errors in natural language datasets: simply examining out-of-sample data points in descending order of fine-tuned task loss significantly outperforms more complex error-detection mechanisms proposed in previous work. To this end, we contribute a novel method for introducing realistic, human-originated label noise into existing crowdsourced datasets such as SNLI and TweetNLP. We show that this noise has similar properties to real, hand-verified label errors, and is harder to detect than existing synthetic noise, creating challenges for model robustness.We argue that human-originated noise is a better standard for evaluation than synthetic noise. Finally, we use crowdsourced verification to evaluate the detection of real errors on IMDB, Amazon Reviews, and Recon, and confirm that pre-trained models perform at a 9–36% higher absolute Area Under the Precision-Recall Curve than existing models.

We study attempting to achieve high accuracy information extraction of case factors from a challenging dataset of parole hearings, which, compared to other legal NLP datasets, has longer texts, with fewer labels. On this corpus, existing work directly applying pretrained neural models has failed to extract all but a few relatively basic items with little improvement over rule-based extraction. We address two challenges posed by existing work: training on long documents and reasoning over complex speech patterns. We use a similar approach to the two-step open-domain question answering approach by using a Reducer to extract relevant text segments and a Producer to generate both extractive answers and non-extractive classifications. In a context like ours, with limited labeled data, we show that a superior approach for strong performance within limited development time is to use a combination of a rule-based Reducer and a neural Producer. We study four representative tasks from the parole dataset. On all four, we improve extraction from the previous benchmark of 0.41–0.63 to 0.83–0.89 F1.