Enzo Laurenti
2022
Give me your Intentions, I’ll Predict our Actions: A Two-level Classification of Speech Acts for Crisis Management in Social Media
Enzo Laurenti
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Nils Bourgon
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Farah Benamara
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Alda Mari
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Véronique Moriceau
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Camille Courgeon
Proceedings of the Thirteenth Language Resources and Evaluation Conference
Discovered by (Austin,1962) and extensively promoted by (Searle, 1975), speech acts (SA) have been the object of extensive discussion in the philosophical and the linguistic literature, as well as in computational linguistics where the detection of SA have shown to be an important step in many down stream NLP applications. In this paper, we attempt to measure for the first time the role of SA on urgency detection in tweets, focusing on natural disasters. Indeed, SA are particularly relevant to identify intentions, desires, plans and preferences towards action, providing therefore actionable information that will help to set priorities for the human teams and decide appropriate rescue actions. To this end, we come up here with four main contributions: (1) A two-layer annotation scheme of SA both at the tweet and subtweet levels, (2) A new French dataset of 6,669 tweets annotated for both urgency and SA, (3) An in-depth analysis of the annotation campaign, highlighting the correlation between SA and urgency categories, and (4) A set of deep learning experiments to detect SA in a crisis corpus. Our results show that SA are correlated with urgency which is a first important step towards SA-aware NLP-based crisis management on social media.
Speech acts and Communicative Intentions for Urgency Detection
Enzo Laurenti
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Nils Bourgon
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Farah Benamara
|
Alda Mari
|
Véronique Moriceau
|
Camille Courgeon
Proceedings of the 11th Joint Conference on Lexical and Computational Semantics
Recognizing speech acts (SA) is crucial for capturing meaning beyond what is said, making communicative intentions particularly relevant to identify urgent messages. This paper attempts to measure for the first time the impact of SA on urgency detection during crises,006in tweets. We propose a new dataset annotated for both urgency and SA, and develop several deep learning architectures to inject SA into urgency detection while ensuring models generalisability. Our results show that taking speech acts into account in tweet analysis improves information type detection in an out-of-type configuration where models are evaluated in unseen event types during training. These results are encouraging and constitute a first step towards SA-aware disaster management in social media.