Elizaveta Kornilova
2025
Personalizing chatbot communication with associative memory
Kirill Soloshenko
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Alexandra Shatalina
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Marina Sevostyanova
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Elizaveta Kornilova
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Konstantin Zaitsev
Proceedings of the 9th Student Research Workshop associated with the International Conference Recent Advances in Natural Language Processing
In our research paper we present the approach that is aimed at effectively expanding the context through integrating a database of associative memory into the pipeline. In order to improve long-term memory and personalization we have utilized methods close to Retrieval-Augmented Generation (RAG). Our method uses a multi-agent pipeline with a cold-start agent for initial interactions, a fact extraction agent to process user inputs, an associative memory agent for storing and retrieving context, and a generation agent for replying to user’s queries.Evaluation results show promising results: a 41% accuracy improvement over the base Gemma3 model (from 16% to 57%). Hence, with our approach, we demonstrate that personalized chatbots can bypass LLM memory limitations while increasing information reliability under the conditions of limited context and memory.