Eshwar Chandrasekharan

Author directory

2026

Generative search systems are increasingly replacing link-based retrieval with AI-generated summaries, yet little is known about how these systems differ in sources, language, and fidelity to cited material. We examine responses to 11,000 real search queries across five systems—vanilla GPT, Search GPT, Perplexity Search with Grok, Google AI Overviews, and traditional Google Search—at three levels: source diversity, linguistic characterization of the generated summary, and source-summary fidelity. We find that generative search systems exhibit significant source-selection biases in their citations, favoring certain sources over others. Incorporating search also selectively attenuates epistemic markers, reducing hedging by up to 60% while preserving confidence language in the AI-generated summaries. At the same time, AI summaries further compound the citation biases: Wikipedia and longer sources are disproportionately overrepresented, whereas cited social media content and negatively framed sources are substantially underrepresented. Our findings highlight the potential for answer bubbles, in which identical queries yield structurally different information realities across systems, with implications for user trust, source visibility, and the transparency of AI-mediated information access.
Multi-agent LLM systems often coordinate by compressing an upstream interaction into a handoff artifact that downstream agents treat as shared state. We show that this handoff step is a structural source of privacy leakage: summaries preferentially preserve operational facts while weakening the boundary metadata that governs how those facts may be used—a failure mode we call summary collapse. On a controlled multi-agent coordination testbed we measure marker survival with a human-validated judge (𝜅 = 0.74), where 𝜎b = 1 means every boundary marker survives verbatim and 𝜎b = 0 means all are lost. Boundary-marker and operational-fact survival are nearly uncorrelated at the handoff level on both GPT-5-mini and DeepSeek-R1-32B (Pearson r near zero): uncompressed free-text handoffs preserve boundaries at 𝜎b ≈ 0.80, whereas a 25-word budget drops 𝜎b to ≈0.57 while operational-fact survival stays near ceiling. Controlled downstream tests reveal that protection depends on boundary explicitness: vague languages leak in 73% of GPT and 50% of DeepSeek cases, while explicit constraints reduce leakage to under 15% across all three tested models. A no-handoff single-agent control further shows the failure is not reducible to multi-agent topology as direct full-marker access still leaks more often than the operationalized handoff. Prompt-only mitigation and exact-string redaction only partially address the problem, while a gold-derived audience allowlist nearly eliminates leakage across models, showing that correctly identifying audience boundaries is the key factor.
Dense retrievers in retrieval-augmented generation (RAG) systems exhibit systematic biases—including brevity, position, literal matching, and repetition biases—that can compromise retrieval quality. Query rewriting techniques are now standard in RAG pipelines, yet their impact on these biases remains unexplored. We present the first systematic study of how query enhancement techniques affect dense retrieval biases, evaluating five methods across six retrievers. Our findings reveal that simple LLM-based rewriting achieves the strongest aggregate bias reduction (54%), yet fails under adversarial conditions where multiple biases combine. Mechanistic analysis uncovers two distinct mechanisms: simple rewriting reduces bias through increased score variance, while pseudo-document methods achieve reduction through genuine decorrelation from bias-inducing features. However, no technique uniformly addresses all biases, and effects vary substantially across retrievers. Our results provide practical guidance for selecting query enhancement strategies based on specific bias vulnerabilities. More broadly, we establish a taxonomy distinguishing query-document interaction biases from document encoding biases, clarifying the limits of query-side interventions for debiasing RAG systems.
News consumption on social media has become ubiquitous, yet how different forms of engagement shape psychosocial outcomes remains unclear. To address this gap, we leveraged a large-scale dataset of ~26M posts and ~45M comments on the Bluesky platform and conducted a quasi-experimental study, matching 81,345 Treated users exposed to News feeds with 83,711 Control users using stratified propensity score analysis. We examined psychosocial wellbeing in terms of affective, behavioral, and cognitive outcomes. Our findings reveal that news engagement produces systematic trade-offs: increased depression, stress, and anxiety, yet decreased loneliness and increased social interaction on the platform. Regression models reveal that News feed bookmarking is associated with greater psychosocial deterioration compared to commenting or quoting, with magnitude differences exceeding tenfold. These per-engagement effects accumulate with repeated exposure, showing significant psychosocial impacts. Our work extends theories of news effects beyond crisis-centric frameworks by demonstrating that routine consumption creates distinct psychological dynamics depending on engagement type, and bears implications for tools and interventions for mitigating the psychosocial costs of news consumption on social media.
Online communities develop distinct norms for content they collectively value, yet it remains unclear whether current language models can recognize locally valued contributions in context. We formalize this as community-conditioned preference prediction and introduce Vastu (Value-Aware Social Tuning), a benchmark of 75,000 Reddit comments from 15 communities spanning Gaming, Science, Q&A, Advice, and Politics. We evaluate four model families—prompted LLMs, LoRA-adapted SLMs, supervised encoders, and feature-based classifiers—across global, local, and context-conditioned settings. Our central finding is that parametric adaptation consistently outperforms prompting: supervised encoders reach 0.74 AUROC and fine-tuned SLMs 0.64–0.71, while the best prompted result is only 0.62. This gap is not merely quantitative—vanilla prompting yields over 80% false-negative rates, systematically discarding content communities actually value. Conversational context narrows but does not close this divide. Together, these results suggest that local preference recognition requires community-specific training signal, not just better prompting. Our work supports future research on community-aware reward modeling, feed curation, and positive moderation.
Large language models (LLMs) show promise in generating supportive responses for mental health queries, but improving their usefulness, empathy, and safety often requires substantial compute, expert input, and labeled data. At the same time, deploying proprietary, cloud-based models for mental health-related interactions raises important privacy and data-governance concerns, given the sensitivities. To address this challenge, we introduce LLUMI setup that can be hosted in-house within protected environments. LLUMI consists of two complementary components: a generation model (GM), which drafts supportive responses to mental health queries, and an improvement model (IM), which revises an initial human-crafted response. We leverage feedback signals from Reddit mental health communities, using community endorsement patterns such as upvotes and downvotes to construct chosen–rejected response pairs for Supervised Fine Tuning (SFT) and Direct Preference Optimization (DPO). We further align LLUMI using human evaluation across five dimensions: readability, empathy, connection, actionability, and safety. Our results show that, despite relying on smaller open-source models rather than proprietary cloud-based GPT models, LLUMI achieves comparable performance across linguistic analyses and human evaluations. These findings suggest that open-source models, when trained with community-derived preference signals, can support high-quality mental health support assistance while offering a more privacy-preserving alternative for sensitive support contexts.

2025

Large language models (LLMs) have shown promise in many natural language understanding tasks, including content moderation. However, these models can be expensive to query in real-time and do not allow for a community-specific approach to content moderation. To address these challenges, we explore the use of open-source small language models (SLMs) for community-specific content moderation tasks. We fine-tune and evaluate SLMs (less than 15B parameters) by comparing their performance against much larger open- and closed-sourced models in both a zero-shot and few-shot setting. Using 150K comments from 15 popular Reddit communities, we find that SLMs outperform zero-shot LLMs at content moderation-11.5% higher accuracy and 25.7% higher recall on average across all communities. Moreover, few-shot in-context learning leads to only a marginal increase in the performance of LLMs, still lacking compared to SLMs. We further show the promise of cross-community content moderation, which has implications for new communities and the development of cross-platform moderation techniques. Finally, we outline directions for future work on language model based content moderation.
Large language models (LLMs) have shown great potential in flagging harmful content in online communities. Yet, existing approaches for moderation require a separate model for every community and are opaque in their decision-making, limiting real-world adoption. We introduce Mixture of Moderation Experts (MoMoE), a modular, cross-community framework that adds post-hoc explanations to enable scalable content moderation. MoMoE orchestrates four operators—Allocate, Predict, Aggregate, Explain—and is instantiated as seven community-specialized experts (MoMoE-Community) and five norm-violation experts (MoMoE-NormVio). On 30 unseen subreddits, the best variants obtain Micro-F1 scores of 0.72 and 0.67, respectively, matching or surpassing strong fine-tuned baselines while consistently producing concise and reliable explanations. Although community-specialized experts deliver the highest peak accuracy, norm-violation experts provide steadier performance across domains. These findings show that MoMoE yields scalable, transparent moderation without needing per-community fine-tuning. More broadly, they suggest that lightweight, explainable expert ensembles can guide future NLP and HCI research on trustworthy human-AI governance of online communities.
Key point extraction is an important task in argument summarization which involves extracting high-level short summaries from arguments. Existing approaches for KP extraction have been mostly evaluated on the popular ArgKP21 dataset. In this paper, we highlight some of the major limitations of the ArgKP21 dataset and demonstrate the need for new benchmarks that are more representative of actual human conversations. Using SoTA large language models (LLMs), we curate a new argument key point extraction dataset called ArgCMV comprising of ∼12K arguments from actual online human debates spread across ∼3K topics. Our dataset exhibits higher complexity such as longer, co-referencing arguments, higher presence of subjective discourse units, and a larger range of topics over ArgKP21. We show that existing methods do not adapt well to ArgCMV and provide extensive benchmark results by experimenting with existing baselines and latest open source models. This work introduces a novel KP extraction dataset for long-context online discussions, setting the stage for the next generation of LLM-driven summarization research.

2019

Online abusive behavior affects millions and the NLP community has attempted to mitigate this problem by developing technologies to detect abuse. However, current methods have largely focused on a narrow definition of abuse to detriment of victims who seek both validation and solutions. In this position paper, we argue that the community needs to make three substantive changes: (1) expanding our scope of problems to tackle both more subtle and more serious forms of abuse, (2) developing proactive technologies that counter or inhibit abuse before it harms, and (3) reframing our effort within a framework of justice to promote healthy communities.