Papers on this page may belong to the following people: Fei Liu, Fei Liu, Fei Liu, Fei Liu (Google Assistant), Fei Liu (University of Melbourne), Fei Liu (UT Dallas, Bosch, CMU, University of Central Florida, Emory University)


2025

We investigate factors contributing to LLM agents’ success in competitive multi-agent environments, using auctions as a testbed where agents bid to maximize profit. The agents are equipped with bidding domain knowledge, distinct personas that reflect item preferences, and a memory of auction history. Our work extends the classic auction scenario by creating a realistic environment where multiple agents bid on houses, weighing aspects such as size, location, and budget to secure the most desirable homes at the lowest prices. Particularly, we investigate three key questions: (a) How does a persona influence an agent’s behavior in a competitive setting? (b) Can an agent effectively profile its competitors’ behavior during auctions? (c) How can persona profiling be leveraged to create an advantage using strategies such as theory of mind? Through a series of experiments, we analyze the behaviors of LLM agents and shed light on new findings. Our testbed, called HARBOR, offers a valuable platform for deepening the understanding of multi-agent workflows in competitive environments.
In the domain of Document AI, parsing semi-structured image form is a crucial Key Information Extraction (KIE) task. The advent of pre-trained multimodal models significantly empowers Document AI frameworks to extract key information from form documents in different formats such as PDF, Word, and images. Nonetheless, form parsing is still encumbered by notable challenges like subpar capabilities in multilingual parsing and diminished recall in industrial contexts in rich text and rich visuals. In this work, we introduce a simple but effective Multimodal and Multilingual semi-structured FORM PARSER (XFormParser), which is anchored on a comprehensive Transformer-based pre-trained language model and innovatively amalgamates semantic entity recognition (SER) and relation extraction (RE) into a unified framework. Combined with Bi-LSTM, the performance of multilingual parsing is significantly improved. Furthermore, we develop InDFormSFT, a pioneering supervised fine-tuning (SFT) industrial dataset that specifically addresses the parsing needs of forms in a variety of industrial contexts. Through rigorous testing on established benchmarks, XFormParser has demonstrated its unparalleled effectiveness and robustness. Compared to existing state-of-the-art (SOTA) models, XFormParser notably achieves up to 1.79% F1 score improvement on RE tasks in language-specific settings. It also exhibits exceptional improvements in cross-task performance in both multilingual and zero-shot settings.

2024

Large language models (LLMs), especially when instruction-tuned for chat, have become part of our daily lives, freeing people from the process of searching, extracting, and integrating information from multiple sources by offering a straightforward answer to a variety of questions in a single place. Unfortunately, in many cases, LLM responses are factually incorrect, which limits their applicability in real-world scenarios. As a result, research on evaluating and improving the factuality of LLMs has attracted a lot of research attention recently. In this survey, we critically analyze existing work with the aim to identify the major challenges and their associated causes, pointing out to potential solutions for improving the factuality of LLMs, and analyzing the obstacles to automated factuality evaluation for open-ended text generation. We further offer an outlook on where future research should go.
Large language models hold significant potential for integrating various data types, such as text documents and database records, for advanced analytics. However, blending text and numerical data presents substantial challenges. LLMs need to process and cross-reference entities and numbers, handle data inconsistencies and redundancies, and develop planning capabilities such as building a working memory for managing complex data queries. In this paper, we introduce four novel tasks centered around sports data analytics to evaluate the numerical reasoning and information fusion capabilities of LLMs. These tasks involve providing LLMs with detailed, play-by-play sports game descriptions, then challenging them with adversarial scenarios such as new game rules, longer durations, scrambled narratives, and analyzing key statistics in game summaries. We conduct extensive experiments on NBA and NFL games to assess the performance of LLMs on these tasks. Our benchmark, SportsMetrics, introduces a new mechanism for assessing LLMs’ numerical reasoning and fusion skills.

2023

Human preference judgments are pivotal in guiding large language models (LLMs) to produce outputs that align with human values. Human evaluations are also used in summarization tasks to compare outputs from various systems, complementing existing automatic metrics. Despite their significance, however, there has been limited research probing these pairwise or k-wise comparisons. The collective impact and relative importance of factors such as output length, informativeness, fluency, and factual consistency are still not well understood. It is also unclear if there are other hidden factors influencing human judgments. In this paper, we conduct an in-depth examination of a collection of pairwise human judgments released by OpenAI. Utilizing the Bradley-Terry-Luce (BTL) model, we reveal the inherent preferences embedded in these human judgments. We find that the most favored factors vary across tasks and genres, whereas the least favored factors tend to be consistent, e.g., outputs are too brief, contain excessive off-focus content or hallucinated facts. Our findings have implications on the construction of balanced datasets in human preference evaluations, which is a crucial step in shaping the behaviors of future LLMs.
As the number of recorded meetings increases, it becomes increasingly important to utilize summarization technology to create useful summaries of these recordings. However, there is a crucial lack of annotated meeting corpora for developing this technology, as it can be hard to collect meetings, especially when the topics discussed are confidential. Furthermore, meeting summaries written by experienced writers are scarce, making it hard for abstractive summarizers to produce sensible output without a reliable reference. This lack of annotated corpora has hindered the development of meeting summarization technology. In this paper, we present MeetingBank, a new benchmark dataset of city council meetings over the past decade. MeetingBank is unique among other meeting corpora due to its divide-and-conquer approach, which involves dividing professionally written meeting minutes into shorter passages and aligning them with specific segments of the meeting. This breaks down the process of summarizing a lengthy meeting into smaller, more manageable tasks. The dataset provides a new testbed of various meeting summarization systems and also allows the public to gain insight into how council decisions are made. We make the collection, including meeting video links, transcripts, reference summaries, agenda, and other metadata, publicly available to facilitate the development of better meeting summarization techniques.
Modern virtual assistants use internal semantic parsing engines to convert user utterances to actionable commands. However, prior work has demonstrated multilingual models are less robust for semantic parsing compared to other tasks. In global markets such as India and Latin America, robust multilingual semantic parsing is critical as codeswitching between languages is prevalent for bilingual users. In this work we dramatically improve the zero-shot performance of a multilingual and codeswitched semantic parsing system using two stages of multilingual alignment. First, we show that contrastive alignment pretraining improves both English performance and transfer efficiency. We then introduce a constrained optimization approach for hyperparameter-free adversarial alignment during finetuning. Our Doubly Aligned Multilingual Parser (DAMP) improves mBERT transfer performance by 3x, 6x, and 81x on the Spanglish, Hinglish and Multilingual Task Oriented Parsing benchmarks respectively and outperforms XLM-R and mT5-Large using 3.2x fewer parameters.
The potential choices for news article headlines are enormous, and finding the right balance between conveying the essential message and capturing the reader’s attention is key to effective headlining. However, presenting the same news headline to all readers is a suboptimal strategy, because it does not take into account the different preferences and interests of diverse readers, who may be confused about why a particular article has been recommended to them and do not see a clear connection between their interests and the recommended article. In this paper, we present a novel framework that addresses these challenges by incorporating user profiling to generate personalized headlines, and a combination of automated and human evaluation methods to determine user preference for personalized headlines. Our framework utilizes a learnable relevance function to assign personalized signature phrases to users based on their reading histories, which are then used to personalize headline generation. Through extensive evaluation, we demonstrate the effectiveness of our proposed framework in generating personalized headlines that meet the needs of a diverse audience. Our framework has the potential to improve the efficacy of news recommendations and facilitate creation of personalized content.

2022

Text segmentation is important for signaling a document’s structure. Without segmenting a long document into topically coherent sections, it is difficult for readers to comprehend the text, let alone find important information. The problem is only exacerbated by a lack of segmentation in transcripts of audio/video recordings. In this paper, we explore the role that section segmentation plays in extractive summarization of written and spoken documents. Our approach learns robust sentence representations by performing summarization and segmentation simultaneously, which is further enhanced by an optimization-based regularizer to promote selection of diverse summary sentences. We conduct experiments on multiple datasets ranging from scientific articles to spoken transcripts to evaluate the model’s performance. Our findings suggest that the model can not only achieve state-of-the-art performance on publicly available benchmarks, but demonstrate better cross-genre transferability when equipped with text segmentation. We perform a series of analyses to quantify the impact of section segmentation on summarizing written and spoken documents of substantial length and complexity.

2012