Translate-test is a popular technique to improve the performance of multilingual language models. This approach works by translating the input into English using an external machine translation system before running inference. However, these improvements can be attributed to the use of a separate translation system, which is typically trained on large amounts of parallel data not seen by the language model. In this work, we introduce a new approach called self-translate that leverages the few-shot translation capabilities of multilingual language models. This allows us to analyze the effect of translation in isolation. Experiments over 5 tasks show that self-translate consistently outperforms direct inference, demonstrating that language models are unable to leverage their full multilingual potential when prompted in non-English languages. Our code is available at https://github.com/juletx/self-translate.

We present a Question Answering (QA) system that won one of the tasks of the Kaggle CORD-19 Challenge, according to the qualitative evaluation of experts. The system is a combination of an Information Retrieval module and a reading comprehension module that finds the answers in the retrieved passages. In this paper we present a quantitative and qualitative analysis of the system. The quantitative evaluation using manually annotated datasets contradicted some of our design choices, e.g. the fact that using QuAC for fine-tuning provided better answers over just using SQuAD. We analyzed this mismatch with an additional A/B test which showed that the system using QuAC was indeed preferred by users, confirming our intuition. Our analysis puts in question the suitability of automatic metrics and its correlation to user preferences. We also show that automatic metrics are highly dependent on the characteristics of the gold standard, such as the average length of the answers.

The interaction of conversational systems with users poses an exciting opportunity for improving them after deployment, but little evidence has been provided of its feasibility. In most applications, users are not able to provide the correct answer to the system, but they are able to provide binary (correct, incorrect) feedback. In this paper we propose feedback-weighted learning based on importance sampling to improve upon an initial supervised system using binary user feedback. We perform simulated experiments on document classification (for development) and Conversational Question Answering datasets like QuAC and DoQA, where binary user feedback is derived from gold annotations. The results show that our method is able to improve over the initial supervised system, getting close to a fully-supervised system that has access to the same labeled examples in in-domain experiments (QuAC), and even matching in out-of-domain experiments (DoQA). Our work opens the prospect to exploit interactions with real users and improve conversational systems after deployment.