Despite the seeming success of contemporary grounded text generation systems, they often tend to generate factually inconsistent text with respect to their input. This phenomenon is emphasized in tasks like summarization, in which the generated summaries should be corroborated by their source article. In this work we leverage recent progress on textual entailment models to directly address this problem for abstractive summarization systems. We use reinforcement learning with reference-free, textual-entailment rewards to optimize for factual consistency and explore the ensuing trade-offs, as improved consistency may come at the cost of less informative or more extractive summaries. Our results, according to both automatic metrics and human evaluation, show that our method considerably improves the faithfulness, salience and conciseness of the generated summaries.

Human communication often involves information gaps between the interlocutors. For example, in an educational dialogue a student often provides an answer that is incomplete, and there is a gap between this answer and the perfect one expected by the teacher. Successful dialogue then hinges on the teacher asking about this gap in an effective manner, thus creating a rich and interactive educational experience. We focus on the problem of generating such gap-focused questions (GFQs) automatically. We define the task, highlight key desired aspects of a good GFQ, and propose a model that satisfies these. Finally, we provide an evaluation by human annotators of our generated questions compared against human generated ones, demonstrating competitive performance.