We introduce a new benchmark for coreference resolution and NLI, KnowRef, that targets common-sense understanding and world knowledge. Previous coreference resolution tasks can largely be solved by exploiting the number and gender of the antecedents, or have been handcrafted and do not reflect the diversity of naturally occurring text. We present a corpus of over 8,000 annotated text passages with ambiguous pronominal anaphora. These instances are both challenging and realistic. We show that various coreference systems, whether rule-based, feature-rich, or neural, perform significantly worse on the task than humans, who display high inter-annotator agreement. To explain this performance gap, we show empirically that state-of-the art models often fail to capture context, instead relying on the gender or number of candidate antecedents to make a decision. We then use problem-specific insights to propose a data-augmentation trick called antecedent switching to alleviate this tendency in models. Finally, we show that antecedent switching yields promising results on other tasks as well: we use it to achieve state-of-the-art results on the GAP coreference task.

Recently, resources and tasks were proposed to go beyond state tracking in dialogue systems. An example is the frame tracking task, which requires recording multiple frames, one for each user goal set during the dialogue. This allows a user, for instance, to compare items corresponding to different goals. This paper proposes a model which takes as input the list of frames created so far during the dialogue, the current user utterance as well as the dialogue acts, slot types, and slot values associated with this utterance. The model then outputs the frame being referenced by each triple of dialogue act, slot type, and slot value. We show that on the recently published Frames dataset, this model significantly outperforms a previously proposed rule-based baseline. In addition, we propose an extensive analysis of the frame tracking task by dividing it into sub-tasks and assessing their difficulty with respect to our model.

This paper proposes a new dataset, Frames, composed of 1369 human-human dialogues with an average of 15 turns per dialogue. This corpus contains goal-oriented dialogues between users who are given some constraints to book a trip and assistants who search a database to find appropriate trips. The users exhibit complex decision-making behaviour which involve comparing trips, exploring different options, and selecting among the trips that were discussed during the dialogue. To drive research on dialogue systems towards handling such behaviour, we have annotated and released the dataset and we propose in this paper a task called frame tracking. This task consists of keeping track of different semantic frames throughout each dialogue. We propose a rule-based baseline and analyse the frame tracking task through this baseline.