Hao Yuan


2022

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An Effective and Efficient Entity Alignment Decoding Algorithm via Third-Order Tensor Isomorphism
Xin Mao | Meirong Ma | Hao Yuan | Jianchao Zhu | ZongYu Wang | Rui Xie | Wei Wu | Man Lan
Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)

Entity alignment (EA) aims to discover the equivalent entity pairs between KGs, which is a crucial step for integrating multi-source KGs.For a long time, most researchers have regarded EA as a pure graph representation learning task and focused on improving graph encoders while paying little attention to the decoding process.In this paper, we propose an effective and efficient EA Decoding Algorithm via Third-order Tensor Isomorphism (DATTI).Specifically, we derive two sets of isomorphism equations: (1) Adjacency tensor isomorphism equations and (2) Gramian tensor isomorphism equations.By combining these equations, DATTI could effectively utilize the adjacency and inner correlation isomorphisms of KGs to enhance the decoding process of EA.Extensive experiments on public datasets indicate that our decoding algorithm can deliver significant performance improvements even on the most advanced EA methods, while the extra required time is less than 3 seconds.

2021

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Self-Supervised Contrastive Learning for Efficient User Satisfaction Prediction in Conversational Agents
Mohammad Kachuee | Hao Yuan | Young-Bum Kim | Sungjin Lee
Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies

Turn-level user satisfaction is one of the most important performance metrics for conversational agents. It can be used to monitor the agent’s performance and provide insights about defective user experiences. While end-to-end deep learning has shown promising results, having access to a large number of reliable annotated samples required by these methods remains challenging. In a large-scale conversational system, there is a growing number of newly developed skills, making the traditional data collection, annotation, and modeling process impractical due to the required annotation costs and the turnaround times. In this paper, we suggest a self-supervised contrastive learning approach that leverages the pool of unlabeled data to learn user-agent interactions. We show that the pre-trained models using the self-supervised objective are transferable to the user satisfaction prediction. In addition, we propose a novel few-shot transfer learning approach that ensures better transferability for very small sample sizes. The suggested few-shot method does not require any inner loop optimization process and is scalable to very large datasets and complex models. Based on our experiments using real data from a large-scale commercial system, the suggested approach is able to significantly reduce the required number of annotations, while improving the generalization on unseen skills.