Hiroshi Ishiguro


2020

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Collection and Analysis of Dialogues Provided by Two Speakers Acting as One
Tsunehiro Arimoto | Ryuichiro Higashinaka | Kou Tanaka | Takahito Kawanishi | Hiroaki Sugiyama | Hiroshi Sawada | Hiroshi Ishiguro
Proceedings of the 21th Annual Meeting of the Special Interest Group on Discourse and Dialogue

We are studying a cooperation style where multiple speakers can provide both advanced dialogue services and operator education. We focus on a style in which two operators interact with a user by pretending to be a single operator. For two operators to effectively act as one, each must adjust his/her conversational content and timing to the other. In the process, we expect each operator to experience the conversational content of his/her partner as if it were his/her own, creating efficient and effective learning of the other’s skill. We analyzed this educational effect and examined whether dialogue services can be successfully provided by collecting travel guidance dialogue data from operators who give travel information to users. In this paper, we report our preliminary results on dialogue content and user satisfaction of operators and users.

2018

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Creating Large-Scale Argumentation Structures for Dialogue Systems
Kazuki Sakai | Akari Inago | Ryuichiro Higashinaka | Yuichiro Yoshikawa | Hiroshi Ishiguro | Junji Tomita
Proceedings of the Eleventh International Conference on Language Resources and Evaluation (LREC 2018)

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Introduction method for argumentative dialogue using paired question-answering interchange about personality
Kazuki Sakai | Ryuichiro Higashinaka | Yuichiro Yoshikawa | Hiroshi Ishiguro | Junji Tomita
Proceedings of the 19th Annual SIGdial Meeting on Discourse and Dialogue

To provide a better discussion experience in current argumentative dialogue systems, it is necessary for the user to feel motivated to participate, even if the system already responds appropriately. In this paper, we propose a method that can smoothly introduce argumentative dialogue by inserting an initial discourse, consisting of question-answer pairs concerning personality. The system can induce interest of the users prior to agreement or disagreement during the main discourse. By disclosing their interests, the users will feel familiarity and motivation to further engage in the argumentative dialogue and understand the system’s intent. To verify the effectiveness of a question-answer dialogue inserted before the argument, a subjective experiment was conducted using a text chat interface. The results suggest that inserting the question-answer dialogue enhances familiarity and naturalness. Notably, the results suggest that women more than men regard the dialogue as more natural and the argument as deepened, following an exchange concerning personality.

2010

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Understanding Humans by Building Androids
Hiroshi Ishiguro
Proceedings of the SIGDIAL 2010 Conference