Understanding what leads to emotions during large-scale crises is important as it can provide groundings for expressed emotions and subsequently improve the understanding of ongoing disasters. Recent approaches trained supervised models to both detect emotions and explain emotion triggers (events and appraisals) via abstractive summarization. However, obtaining timely and qualitative abstractive summaries is expensive and extremely time-consuming, requiring highly-trained expert annotators. In time-sensitive, high-stake contexts, this can block necessary responses. We instead pursue unsupervised systems that extract triggers from text. First, we introduce CovidET-EXT, augmenting (Zhan et al., 2022)’s abstractive dataset (in the context of the COVID-19 crisis) with extractive triggers. Second, we develop new unsupervised learning models that can jointly detect emotions and summarize their triggers. Our best approach, entitled Emotion-Aware Pagerank, incorporates emotion information from external sources combined with a language understanding module, and outperforms strong baselines. We release our data and code at https://github.com/tsosea2/CovidET-EXT.

The emotions we experience involve complex processes; besides physiological aspects, research in psychology has studied cognitive appraisals where people assess their situations subjectively, according to their own values (Scherer, 2005). Thus, the same situation can often result in different emotional experiences. While the detection of emotion is a well-established task, there is very limited work so far on the automatic prediction of cognitive appraisals. This work fills the gap by presenting CovidET-Appraisals, the most comprehensive dataset to-date that assesses 24 appraisal dimensions, each with a natural language rationale, across 241 Reddit posts. CovidET-Appraisals presents an ideal testbed to evaluate the ability of large language models — excelling at a wide range of NLP tasks — to automatically assess and explain cognitive appraisals. We found that while the best models are performant, open-sourced LLMs fall short at this task, presenting a new challenge in the future development of emotionally intelligent models. We release our dataset at https://github.com/honglizhan/CovidET-Appraisals-Public.

Crises such as the COVID-19 pandemic continuously threaten our world and emotionally affect billions of people worldwide in distinct ways. Understanding the triggers leading to people’s emotions is of crucial importance. Social media posts can be a good source of such analysis, yet these texts tend to be charged with multiple emotions, with triggers scattering across multiple sentences. This paper takes a novel angle, namely, emotion detection and trigger summarization, aiming to both detect perceived emotions in text, and summarize events and their appraisals that trigger each emotion. To support this goal, we introduce CovidET (Emotions and their Triggers during Covid-19), a dataset of ~1,900 English Reddit posts related to COVID-19, which contains manual annotations of perceived emotions and abstractive summaries of their triggers described in the post. We develop strong baselines to jointly detect emotions and summarize emotion triggers. Our analyses show that CovidET presents new challenges in emotion-specific summarization, as well as multi-emotion detection in long social media posts.