Hanspeter Pfister

Author directory

2026

Spoken dialogue state tracking recovers slot-value pairs from speech, where ASR errors concentrate in entity values and persist across turns, making it both a generation and an editing problem. A strong per-turn text editor corrects much of this but, operating on the transcript alone, leaves three recoverable errors: a value predicted inconsistently across turns, an omitted slot, and a value the audio does not support. We present AVERT, which scores each candidate value by combining cross-turn agreement with a trained audio-conditioned verifier and resolves the three error types with three operators, vote, add, and swap, each restricted to the slots where its error is common. On SpokenWOZ, a base speech-LLM reaches 33.04 JGA, a text editor 38.34, and AVERT 40.13, without retraining either. This is in the range of a 1B end-to-end system that consumes the full spoken history (39.32), though AVERT uses two 1B decoders rather than one. The audio verifier contributes a statistically significant gain, and restricting each operator to a selected slot subset matters: removing it lets unrestricted voting overwrite correct categorical values and fall below the editor.

2018

Neural attention-based sequence-to-sequence models (seq2seq) (Sutskever et al., 2014; Bahdanau et al., 2014) have proven to be accurate and robust for many sequence prediction tasks. They have become the standard approach for automatic translation of text, at the cost of increased model complexity and uncertainty. End-to-end trained neural models act as a black box, which makes it difficult to examine model decisions and attribute errors to a specific part of a model. The highly connected and high-dimensional internal representations pose a challenge for analysis and visualization tools. The development of methods to understand seq2seq predictions is crucial for systems in production settings, as mistakes involving language are often very apparent to human readers. For instance, a widely publicized incident resulted from a translation system mistakenly translating “good morning” into “attack them” leading to a wrongful arrest (Hern, 2017).