In e-commerce, LLM agents show promise for shopping tasks such as recommendations, budget management, and bundle deals, where accurately capturing user preferences from long-horizon conversations is critical. However, progress is limited by two key challenges: (1) the absence of benchmarks for evaluating long-term preference-aware shopping tasks, and (2) the lack of fine-grained supervision for shopping agent training. To fill the benchmark gap, we introduce Shopping Companion Bench, a novel benchmark comprising two shopping tasks that require cross-session preference memory, grounded in a product pool of over 1.2 million real-world items. Our analysis further identifies two major sources of failure on this benchmark: cascading errors caused by preference hallucination, and insufficient verification of product attributes against user requirements. To address these failure modes, we design annotation-free, tool-wise rewards that provide process supervision for each tool call, alleviating reward sparsity in long-horizon tasks. Experimental results demonstrate that even state-of-the-art models such as GPT-5 achieve success rates below 70%, highlighting the difficulty of our benchmark. Notably, our fine-tuned lightweight 4B model consistently outperforms strong baselines in both preference capture and task performance, suggesting the effectiveness of our reward design.

Existing dialogue systems rely on query suggestion to enhance user engagement. Recent approaches mainly optimize generative models using click-through rate (CTR) models to align with user preferences. However, these methods are less effective in early-stage deployment scenarios, where click feedback is sparse and insufficient for training a reliable CTR model. To bridge this gap, we propose QualEQS, a quality-first iterative reinforcement learning framework for e-commerce query suggestion. We formalize actionable suggestion quality along three dimensions that directly affect downstream usability: answerability, factuality, and information gain. To continuously improve from online traffic without click supervision, we further propose group-level disagreement among candidate suggestions to identify ambiguous query contexts and mine hard training cases for iterative refinement. We also introduce EQS-Benchmark, a dataset of 16,949 real-world e-commerce queries for offline training and evaluation. Experiments show that our quality-based offline metrics correlate strongly with online performance, providing a practical evaluation recipe for sparse-feedback deployment. In both offline and online settings, QualEQS consistently outperforms strong baselines, yielding a 6.81% improvement in online ChatPV in a real-world enterprise-level conversational shopping assistant system.

Large Language Model (LLM)-based agents show promise for e-commerce conversational shopping, yet existing implementations lack the interaction depth and contextual breadth required for complex product research. Meanwhile, the Deep Research paradigm, despite advancing information synthesis in web search, suffers from domain gaps when transferred to e-commerce. We propose ProductResearch, a multi-agent framework that synthesizes high-fidelity, long-horizon tool-use trajectories for training robust e-commerce shopping agents. The framework employs a User Agent to infer nuanced shopping intents from behavioral histories, and a Supervisor Agent that orchestrates iterative collaboration with a Research Agent to generate synthetic trajectories culminating in comprehensive, insightful product research reports. These trajectories are rigorously filtered and distilled through a reflective internalization process that consolidates multi-agent supervisory interactions into coherent single-role training examples, enabling effective fine-tuning of LLM agents for complex shopping inquiries. Extensive experiments show that a compact MoE model fine-tuned on our synthetic data achieves substantial improvements over its base model in response comprehensiveness, research depth, and user-perceived utility, approaching the performance of frontier proprietary deep research systems and establishing multi-agent synthetic trajectory training as an effective and scalable paradigm for enhancing LLM-based shopping assistance.

Many natural language processing tasks can be modeled into structured prediction and solved as a search problem. In this paper, we distill an ensemble of multiple models trained with different initialization into a single model. In addition to learning to match the ensemble’s probability output on the reference states, we also use the ensemble to explore the search space and learn from the encountered states in the exploration. Experimental results on two typical search-based structured prediction tasks – transition-based dependency parsing and neural machine translation show that distillation can effectively improve the single model’s performance and the final model achieves improvements of 1.32 in LAS and 2.65 in BLEU score on these two tasks respectively over strong baselines and it outperforms the greedy structured prediction models in previous literatures.

This paper describes our system (HIT-SCIR) for the CoNLL 2017 shared task: Multilingual Parsing from Raw Text to Universal Dependencies. Our system includes three pipelined components: tokenization, Part-of-Speech (POS) tagging and dependency parsing. We use character-based bidirectional long short-term memory (LSTM) networks for both tokenization and POS tagging. Afterwards, we employ a list-based transition-based algorithm for general non-projective parsing and present an improved Stack-LSTM-based architecture for representing each transition state and making predictions. Furthermore, to parse low/zero-resource languages and cross-domain data, we use a model transfer approach to make effective use of existing resources. We demonstrate substantial gains against the UDPipe baseline, with an average improvement of 3.76% in LAS of all languages. And finally, we rank the 4th place on the official test sets.