Protecting NLP models against misspellings whether accidental or adversarial has been the object of research interest for the past few years. Existing remediations have typically either compromised accuracy or required full model re-training with each new class of attacks. We propose a novel method of retroactively adding resilience to misspellings to transformer-based NLP models. This robustness can be achieved without the need for re-training of the original NLP model and with only a minimal loss of language understanding performance on inputs without misspellings. Additionally we propose a new efficient approximate method of generating adversarial misspellings, which significantly reduces the cost needed to evaluate a model’s resilience to adversarial attacks.

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to obtain for every new domain, limiting scalability of such systems. Similarly, rule-based dialogue systems require extensive writing and maintenance of rules and do not scale either. End-to-End dialogue systems, on the other hand, do not require module-specific annotations but need a large amount of data for training. To overcome these problems, in this demo, we present Alexa Conversations, a new approach for building goal-oriented dialogue systems that is scalable, extensible as well as data efficient. The components of this system are trained in a data-driven manner, but instead of collecting annotated conversations for training, we generate them using a novel dialogue simulator based on a few seed dialogues and specifications of APIs and entities provided by the developer. Our approach provides out-of-the-box support for natural conversational phenomenon like entity sharing across turns or users changing their mind during conversation without requiring developers to provide any such dialogue flows. We exemplify our approach using a simple pizza ordering task and showcase its value in reducing the developer burden for creating a robust experience. Finally, we evaluate our system using a typical movie ticket booking task integrated with live APIs and show that the dialogue simulator is an essential component of the system that leads to over 50% improvement in turn-level action signature prediction accuracy.