High-quality conversational datasets are essential for developing AI models that can communicate with users. One way to foster deeper interactions between a chatbot and its user is through personas, aspects of the user’s character that provide insights into their personality, motivations, and behaviors. Training Natural Language Processing (NLP) models on a diverse and comprehensive persona-based dataset can lead to conversational models that create a deeper connection with the user, and maintain their engagement. In this paper, we leverage the power of Large Language Models (LLMs) to create a large, high-quality conversational dataset from a seed dataset. We propose a Generator-Critic architecture framework to expand the initial dataset, while improving the quality of its conversations. The Generator is an LLM prompted to output conversations. The Critic consists of a mixture of expert LLMs that control the quality of the generated conversations. These experts select the best generated conversations, which we then use to improve the Generator. We release Synthetic-Persona-Chat, consisting of 20k conversations seeded from Persona-Chat. We evaluate the quality of Synthetic-Persona-Chat and our generation framework on different dimensions through extensive experiments, and observe that the losing rate of Synthetic-Persona-Chat against Persona-Chat during an AI detection test decreases from 17.2% to 8.8% over three iterations.

High-quality conversational datasets are essential for developing AI models that can communicate with users.One way to foster deeper interactions between a chatbot and its user is through *personas*, aspects of the user’s character that provide insights into their personality, motivations, and behaviors.Training Natural Language Processing (NLP) models on a diverse and comprehensive persona-based dataset can lead to conversational models that create a deeper connection with the user, and maintain their engagement. In this paper, we leverage the power of Large Language Models (LLMs) to create a large, high-quality conversational dataset from a seed dataset. We propose a Generator-Critic architecture framework to expand the initial dataset, while improving the quality of its conversations.The Generator is an LLM prompted to output conversations.The Critic consists of a mixture of expert LLMs that control the quality of the generated conversations.These experts select the best generated conversations, which we then use to improve the Generator.We release Synthetic-Persona-Chat, consisting of 20k conversations seeded from Persona-Chat.We evaluate the quality of Synthetic-Persona-Chat and our generation framework on different dimensions through extensive experiments, and observe that the losing rate of Synthetic-Persona-Chat against Persona-Chat during an AI detection test decreases from 17.2% to 8.8% over three iterations.

Models for detecting toxic content play an important role in keeping people safe online. There has been much progress in detecting overt toxicity. Covert toxicity, however, remains a challenge because its detection requires an understanding of implicit meaning and subtle connotations. In this paper, we explore the potential of leveraging references, such as external knowledge and textual interpretations, to enhance the detection of covert toxicity. We run experiments on two covert toxicity datasets with two types of references: 1) information retrieved from a search API, and 2) interpretations generated by large language models. We find that both types of references improve detection, with the latter being more useful than the former. We also find that generating interpretations grounded on properties of covert toxicity, such as humor and irony, lead to the largest improvements

The efficacy of neural “retrieve and generate” systems is well established for question answering (QA) over unstructured text. Recent efforts seek to extend this approach to knowledge graph (KG) QA by converting structured triples to unstructured text. However, the relevance of KG triples retrieved by these systems limits their accuracy. In this paper, we improve the relevance of retrieved triples using a carefully designed re-ranker. Specifically, our pipeline (i) retrieves over documents of triples grouped by entity, (ii) re-ranks triples from these documents with context: triples in the 1-hop neighborhood of the documents’ subject entity, and (iii) generates an answer from highly relevant re-ranked triples. To train our re-ranker, we propose a novel “triple-level” labeling strategy that infers fine-grained labels and shows that these significantly improve the relevance of retrieved information. We show that the resulting “retrieve, re-rank, and generate” pipeline significantly improves upon prior KGQA systems, achieving a new state-of-the-art on FreebaseQA by 5.56% Exact Match. We perform multiple ablations that reveal the distinct benefits of our contextual re-ranker and labeling strategy and conclude with a case study that highlights opportunities for future works.

One of the prominent issues stifling the current generation of large language models is their limited context length. Recent proprietary models such as GPT-4 and Claude 2 have introduced longer context lengths, 8k/32k and 100k, respectively; however, despite the efforts in the community, most common models, such as LLama-2, have a context length of 4k or less. Unlimiformer (Bertsch et al., 2023) is a recently popular vector-retrieval augmentation method that offloads cross-attention computations to a kNN index. However, its main limitation is incompatibility with decoder-only transformers out of the box. In this work, we explore practical considerations of adapting Unlimiformer to decoder-only transformers and introduce a series of modifications to overcome this limitation. Moreover, we expand the original experimental setup on summarization to include a new task (i.e., free-form Q&A) and an instruction-tuned model (i.e., a custom 6.7B GPT model). Our results showcase the effectiveness of these modifications on summarization, performing on par with a model with 2x the context length. Moreover, we discuss limitations and future directions for free-form Q&A and instruction-tuned models.

We propose a novel task, G4C, to study teacher-student natural language interactions in a goal-driven and grounded environment. Dungeons and Dragons (D&D), a role-playing game, provides an ideal setting to investigate such interactions. Here, the Dungeon Master (DM), i.e., the teacher, guides the actions of several players—students, each with their own personas and abilities—to achieve shared goals grounded in a fantasy world. Our approach is to decompose and model these interactions into (1) the DM’s intent to guide players toward a given goal; (2) the DM’s guidance utterance to the players expressing this intent; and (3) a theory-of-mind (ToM) model that anticipates the players’ reaction to the guidance one turn into the future. We develop a novel reinforcement learning (RL) method for training a DM that generates guidance for players by rewarding utterances where the intent matches the ToM-anticipated player actions. Human and automated evaluations show that a DM trained to explicitly model intents and incorporate ToM of the players using RL generates better-quality guidance that is 3x more likely to fulfill the DM’s intent than a vanilla natural language generation (NLG) approach.

NLP models are susceptible to learning spurious biases (i.e., bugs) that work on some datasets but do not properly reflect the underlying task. Explanation-based model debugging aims to resolve spurious biases by showing human users explanations of model behavior, asking users to give feedback on the behavior, thenusing the feedback to update the model. While existing model debugging methods have shown promise, their prototype-level implementations provide limited practical utility. Thus, we propose XMD: the first open-source, end-to-end framework for explanation-based model debugging. Given task- or instance-level explanations,users can flexibly provide various forms of feedback via an intuitive, web-based UI. After receiving user feedback, XMD automatically updates the model in real time, by regularizing the model so that its explanationsalign with the user feedback. The new model can then be easily deployed into real-world applications via Hugging Face. Using XMD, we can improve the model’s OOD performance on text classification tasks by up to 18%.

Language models typically tokenize text into subwords, using a deterministic, hand-engineered heuristic of combining characters into longer surface-level strings such as ‘ing’ or whole words. Recent literature has repeatedly shown the limitations of such a tokenization strategy, particularly for documents not written in English and for representing numbers. On the other extreme, byte/character-level language models are much less restricted but suffer from increased sequence description lengths and a subsequent quadratic expansion in self-attention computation. Recent attempts to compress and limit these context lengths with fixed size convolutions is helpful but completely ignores the word boundary. This paper considers an alternative ‘learn your tokens’ scheme which utilizes the word boundary to pool bytes/characters into word representations, which are fed to the primary language model, before again decoding individual characters/bytes per word in parallel. We find that our moderately expressive and moderately fast end-to-end tokenizer outperform by over ‘300%‘ both subwords and byte/character models over the intrinsic language modeling metric of next-word prediction across datasets. It particularly outshines on rare words, outperforming by a factor of 30! We extensively study the language modeling setup for all three categories of tokenizers and theoretically analyze how our end-to-end models can also be a strong trade-off in efficiency and robustness.

Temporal knowledge graph (TKG) forecasting benchmarks challenge models to predict future facts using knowledge of past facts. In this paper, we develop an approach to use in-context learning (ICL) with large language models (LLMs) for TKG forecasting. Our extensive evaluation compares diverse baselines, including both simple heuristics and state-of-the-art (SOTA) supervised models, against pre-trained LLMs across several popular benchmarks and experimental settings. We observe that naive LLMs perform on par with SOTA models, which employ carefully designed architectures and supervised training for the forecasting task, falling within the (-3.6%, +1.5%) Hits@1 margin relative to the median performance. To better understand the strengths of LLMs for forecasting, we explore different approaches for selecting historical facts, constructing prompts, controlling information propagation, and parsing outputs into a probability distribution. A surprising finding from our experiments is that LLM performance endures (±0.4% Hit@1) even when semantic information is removed by mapping entities/relations to arbitrary numbers, suggesting that prior semantic knowledge is unnecessary; rather, LLMs can leverage the symbolic patterns in the context to achieve such a strong performance. Our analysis also reveals that ICL enables LLMs to learn irregular patterns from the historical context, going beyond frequency and recency biases

Toxic language, such as hate speech, can deter users from participating in online communities and enjoying popular platforms. Previous approaches to detecting toxic language and norm violations have been primarily concerned with conversations from online forums and social media, such as Reddit and Twitter. These approaches are less effective when applied to conversations on live-streaming platforms, such as Twitch and YouTube Live, as each comment is only visible for a limited time and lacks a thread structure that establishes its relationship with other comments. In this work, we share the first NLP study dedicated to detecting norm violations in conversations on live-streaming platforms. We define norm violation categories in live-stream chats and annotate 4,583 moderated comments from Twitch. We articulate several facets of live-stream data that differ from other forums, and demonstrate that existing models perform poorly in this setting. By conducting a user study, we identify the informational context humans use in live-stream moderation, and train models leveraging context to identify norm violations. Our results show that appropriate contextual information can boost moderation performance by 35%.

Although large language models (LLMs) have advanced the state-of-the-art in NLP significantly, deploying them for downstream applications is still challenging due to cost, responsiveness, control, or concerns around privacy and security. As such, trainable models are still the preferred option in some cases. However, these models still require human-labeled data for optimal performance, which is expensive and time-consuming to obtain. In order to address this issue, several techniques to reduce human effort involve labeling or generating data using LLMs. Although these methods are effective for certain applications, in practice they encounter difficulties in real-world scenarios. Labeling data requires careful data selection, while generating data necessitates task-specific prompt engineering. In this paper, we propose a unified data creation pipeline that requires only a single formatting example, and which is applicable to a broad range of tasks, including traditionally problematic ones with semantically devoid label spaces. In our experiments we demonstrate that instruction-following LLMs are highly cost-effective data creators, and that models trained with these data exhibit performance better than those trained with human-labeled data (by up to 17.5%) on out-of-distribution evaluation, while maintaining comparable performance on in-distribution tasks. These results have important implications for the robustness of NLP systems deployed in the real-world.

Deep neural models for named entity recognition (NER) have shown impressive results in overcoming label scarcity and generalizing to unseen entities by leveraging distant supervision and auxiliary information such as explanations. However, the costs of acquiring such additional information are generally prohibitive. In this paper, we present a novel two-stage framework (AutoTriggER) to improve NER performance by automatically generating and leveraging “entity triggers” which are human-readable cues in the text that help guide the model to make better decisions. Our framework leverages post-hoc explanation to generate rationales and strengthens a model’s prior knowledge using an embedding interpolation technique. This approach allows models to exploit triggers to infer entity boundaries and types instead of solely memorizing the entity words themselves. Through experiments on three well-studied NER datasets, AutoTriggER shows strong label-efficiency, is capable of generalizing to unseen entities, and outperforms the RoBERTa-CRF baseline by nearly 0.5 F1 points on average.

Despite recent successes in language models, their ability to represent numbers is insufficient. Humans conceptualize numbers based on their magnitudes, effectively projecting them on a number line; whereas subword tokenization fails to explicitly capture magnitude by splitting numbers into arbitrary chunks. To alleviate this shortcoming, alternative approaches have been proposed that modify numbers at various stages of the language modeling pipeline. These methods change either the (1) notation in which numbers are written (eg scientific vs decimal), the (2) vocabulary used to represent numbers or the entire (3) architecture of the underlying language model, to directly regress to a desired number. Previous work suggests that architectural change helps achieve state-of-the-art on number estimation but we find an insightful ablation - changing the model”s vocabulary instead (eg introduce a new token for numbers in range 10-100) is a far better trade-off. In the context of masked number prediction, a carefully designed tokenization scheme is both the simplest to implement and sufficient, ie with similar performance to the state-of-the-art approach that requires making significant architectural changes. Finally, we report similar trends on the downstream task of numerical fact estimation (for Fermi Problems) and discuss reasons behind our findings.

Humans often describe complex quantitative data using trend-based patterns. Trend-based patterns can be interpreted as higher order functions and relations over numerical data such as extreme values, rates of change, or cyclical repetition. One application where trends abound are descriptions of numerical tabular data. Therefore, the alignment of numerical tables and textual description of trends enables easier interpretations of tables. Most existing approaches can align quantities in text with tabular data but are unable to detect and align trend-based patterns about data. In this paper, we introduce the initial steps for aligning trend-based patterns about the data, i.e. the detection of textual description of trends and the alignment of trends with a relevant table. We introduce the problem of identifying quantifiably verifiable statements (QVS) in the text and aligning them with tables and datasets. We define the structure of these statements and implement a structured based detection. In our experiments, we demonstrate our method can detect and align these statements from several domains and compare favorably with traditional sequence labeling methods.

Implicit knowledge, such as common sense, is key to fluid human conversations. Current neural response generation (RG) models are trained to generate responses directly, omitting unstated implicit knowledge. In this paper, we present Think-Before-Speaking (TBS), a generative approach to first externalize implicit commonsense knowledge (think) and use this knowledge to generate responses (speak). We argue that externalizing implicit knowledge allows more efficient learning, produces more informative responses, and enables more explainable models. We analyze different choices to collect knowledge-aligned dialogues, represent implicit knowledge, and transition between knowledge and dialogues. Empirical results show TBS models outperform end-to-end and knowledge-augmented RG baselines on most automatic metrics and generate more informative, specific, and commonsense-following responses, as evaluated by human annotators. TBS also generates knowledge that makes sense and is relevant to the dialogue around 85% of the time

Recent advances in prompt-based learning have shown strong results on few-shot text classification by using cloze-style templates. Similar attempts have been made on named entity recognition (NER) which manually design templates to predict entity types for every text span in a sentence. However, such methods may suffer from error propagation induced by entity span detection, high cost due to enumeration of all possible text spans, and omission of inter-dependencies among token labels in a sentence. Here we present a simple demonstration-based learning method for NER, which lets the input be prefaced by task demonstrations for in-context learning. We perform a systematic study on demonstration strategy regarding what to include (entity examples, with or without surrounding context), how to select the examples, and what templates to use. Results on in-domain learning and domain adaptation show that the model’s performance in low-resource settings can be largely improved with a suitable demonstration strategy (e.g., a 4-17% improvement on 25 train instances). We also find that good demonstration can save many labeled examples and consistency in demonstration contributes to better performance.

Pre-trained language models are still far from human performance in tasks that need understanding of properties (e.g. appearance, measurable quantity) and affordances of everyday objects in the real world since the text lacks such information due to reporting bias. In this work, we study whether integrating visual knowledge into a language model can fill the gap. We investigate two types of knowledge transfer: (1) text knowledge transfer using image captions that may contain enriched visual knowledge and (2) cross-modal knowledge transfer using both images and captions with vision-language training objectives.On 5 downstream tasks that may need visual knowledge to solve the problem, we perform extensive empirical comparisons over the presented objectives.Our experiments show that visual knowledge transfer can improve performance in both low-resource and fully supervised settings.

Human communication relies on common ground (CG), the mutual knowledge and beliefs shared by participants, to produce coherent and interesting conversations. In this paper, we demonstrate that current response generation (RG) models produce generic and dull responses in dialogues because they act reflexively, failing to explicitly model CG, both due to the lack of CG in training data and the standard RG training procedure. We introduce Reflect, a dataset that annotates dialogues with explicit CG (materialized as inferences approximating shared knowledge and beliefs) and solicits 9k diverse human-generated responses each following one common ground. Using Reflect, we showcase the limitations of current dialogue data and RG models: less than half of the responses in current data is rated as high quality (sensible, specific, and interesting) and models trained using this data have even lower quality, while most Reflect responses are judged high quality. Next, we analyze whether CG can help models produce better quality responses by using Reflect CG to guide RG models. Surprisingly, we find that simply prompting GPT3 to “think” about CG generates 30% more quality responses, showing promising benefits to integrating CG into the RG process.

Task transfer, transferring knowledge contained in related tasks, holds the promise of reducing the quantity of labeled data required to fine-tune language models. Dialogue understanding encompasses many diverse tasks, yet task transfer has not been thoroughly studied in conversational AI. This work explores conversational task transfer by introducing FETA: a benchmark for FEw-sample TAsk transfer in open-domain dialogue.FETA contains two underlying sets of conversations upon which there are 10 and 7 tasks annotated, enabling the study of intra-dataset task transfer; task transfer without domain adaptation. We utilize three popular language models and three learning algorithms to analyze the transferability between 132 source-target task pairs and create a baseline for future work.We run experiments in the single- and multi-source settings and report valuable findings, e.g., most performance trends are model-specific, and span extraction and multiple-choice tasks benefit the most from task transfer.In addition to task transfer, FETA can be a valuable resource for future research into the efficiency and generalizability of pre-training datasets and model architectures, as well as for learning settings such as continual and multitask learning.

NLP systems rarely give special consideration to numbers found in text. This starkly contrasts with the consensus in neuroscience that, in the brain, numbers are represented differently from words. We arrange recent NLP work on numeracy into a comprehensive taxonomy of tasks and methods. We break down the subjective notion of numeracy into 7 subtasks, arranged along two dimensions: granularity (exact vs approximate) and units (abstract vs grounded). We analyze the myriad representational choices made by over a dozen previously published number encoders and decoders. We synthesize best practices for representing numbers in text and articulate a vision for holistic numeracy in NLP, comprised of design trade-offs and a unified evaluation.

Smooth and effective communication requires the ability to perform latent or explicit commonsense inference. Prior commonsense reasoning benchmarks (such as SocialIQA and CommonsenseQA) mainly focus on the discriminative task of choosing the right answer from a set of candidates, and do not involve interactive language generation as in dialogue. Moreover, existing dialogue datasets do not explicitly focus on exhibiting commonsense as a facet. In this paper, we present an empirical study of commonsense in dialogue response generation. We first auto-extract commonsensical dialogues from existing dialogue datasets by leveraging ConceptNet, a commonsense knowledge graph. Furthermore, building on social contexts/situations in SocialIQA, we collect a new dialogue dataset with 25K dialogues aimed at exhibiting social commonsense in an interactive setting. We evaluate response generation models trained using these datasets and find that models trained on both extracted and our collected data produce responses that consistently exhibit more commonsense than baselines. Finally we propose an approach for automatic evaluation of commonsense that relies on features derived from ConceptNet and pre-trained language and dialog models, and show reasonable correlation with human evaluation of responses’ commonsense quality.

Tables provide valuable knowledge that can be used to verify textual statements. While a number of works have considered table-based fact verification, direct alignments of tabular data with tokens in textual statements are rarely available. Moreover, training a generalized fact verification model requires abundant labeled training data. In this paper, we propose a novel system to address these problems. Inspired by counterfactual causality, our system identifies token-level salience in the statement with probing-based salience estimation. Salience estimation allows enhanced learning of fact verification from two perspectives. From one perspective, our system conducts masked salient token prediction to enhance the model for alignment and reasoning between the table and the statement. From the other perspective, our system applies salience-aware data augmentation to generate a more diverse set of training instances by replacing non-salient terms. Experimental results on TabFact show the effective improvement by the proposed salience-aware learning techniques, leading to the new SOTA performance on the benchmark.

Humans use commonsense reasoning (CSR) implicitly to produce natural and coherent responses in conversations. Aiming to close the gap between current response generation (RG) models and human communication abilities, we want to understand why RG models respond as they do by probing RG model’s understanding of commonsense reasoning that elicits proper responses. We formalize the problem by framing commonsense as a latent variable in the RG task and using explanations for responses as textual form of commonsense. We collect 6k annotated explanations justifying responses from four dialogue datasets and ask humans to verify them and propose two probing settings to evaluate RG models’ CSR capabilities. Probing results show that models fail to capture the logical relations between commonsense explanations and responses and fine-tuning on in-domain data and increasing model sizes do not lead to understanding of CSR for RG. We hope our study motivates more research in making RG models emulate the human reasoning process in pursuit of smooth human-AI communication.

Warning: this paper contains content that may be offensive or upsetting. Commonsense knowledge bases (CSKB) are increasingly used for various natural language processing tasks. Since CSKBs are mostly human-generated and may reflect societal biases, it is important to ensure that such biases are not conflated with the notion of commonsense. Here we focus on two widely used CSKBs, ConceptNet and GenericsKB, and establish the presence of bias in the form of two types of representational harms, overgeneralization of polarized perceptions and representation disparity across different demographic groups in both CSKBs. Next, we find similar representational harms for downstream models that use ConceptNet. Finally, we propose a filtering-based approach for mitigating such harms, and observe that our filtered-based approach can reduce the issues in both resources and models but leads to a performance drop, leaving room for future work to build fairer and stronger commonsense models.

Specialized number representations in NLP have shown improvements on numerical reasoning tasks like arithmetic word problems and masked number prediction. But humans also use numeracy to make better sense of world concepts, e.g., you can seat 5 people in your ‘room’ but not 500. Does a better grasp of numbers improve a model’s understanding of other concepts and words? This paper studies the effect of using six different number encoders on the task of masked word prediction (MWP), as a proxy for evaluating literacy. To support this investigation, we develop Wiki-Convert, a 900,000 sentence dataset annotated with numbers and units, to avoid conflating nominal and ordinal number occurrences. We find a significant improvement in MWP for sentences containing numbers, that exponent embeddings are the best number encoders, yielding over 2 points jump in prediction accuracy over a BERT baseline, and that these enhanced literacy skills also generalize to contexts without annotated numbers. We release all code at https://git.io/JuZXn.

Pre-trained language models (PTLMs) have achieved impressive performance on commonsense inference benchmarks, but their ability to employ commonsense to make robust inferences, which is crucial for effective communications with humans, is debated. In the pursuit of advancing fluid human-AI communication, we propose a new challenge, RICA: Robust Inference using Commonsense Axioms, that evaluates robust commonsense inference despite textual perturbations. To generate data for this challenge, we develop a systematic and scalable procedure using commonsense knowledge bases and probe PTLMs across two different evaluation settings. Extensive experiments on our generated probe sets with more than 10k statements show that PTLMs perform no better than random guessing on the zero-shot setting, are heavily impacted by statistical biases, and are not robust to perturbation attacks. We also find that fine-tuning on similar statements offer limited gains, as PTLMs still fail to generalize to unseen inferences. Our new large-scale benchmark exposes a significant gap between PTLMs and human-level language understanding and offers a new challenge for PTLMs to demonstrate commonsense.

Humans make appropriate responses not only based on previous dialogue utterances but also on implicit background knowledge such as common sense. Although neural response generation models seem to produce human-like responses, they are mostly end-to-end and not generating intermediate grounds between a dialogue history and responses. This work aims to study if and how we can train an RG model that talks with itself to generate implicit knowledge before making responses. We further investigate can such models identify when to generate implicit background knowledge and when it is not necessary. Experimental results show that compared with models that directly generate responses given a dialogue history, self-talk models produce better-quality responses according to human evaluation on grammaticality, coherence, and engagingness. And models that are trained to identify when to self-talk further improves the response quality. Analysis on generated implicit knowledge shows that models mostly use the knowledge appropriately in the responses.

Scholarly documents have a great degree of variation, both in terms of content (semantics) and structure (pragmatics). Prior work in scholarly document understanding emphasizes semantics through document summarization and corpus topic modeling but tends to omit pragmatics such as document organization and flow. Using a corpus of scholarly documents across 19 disciplines and state-of-the-art language modeling techniques, we learn a fixed set of domain-agnostic descriptors for document sections and “retrofit” the corpus to these descriptors (also referred to as “normalization”). Then, we analyze the position and ordering of these descriptors across documents to understand the relationship between discipline and structure. We report within-discipline structural archetypes, variability, and between-discipline comparisons, supporting the hypothesis that scholarly communities, despite their size, diversity, and breadth, share similar avenues for expressing their work. Our findings lay the foundation for future work in assessing research quality, domain style transfer, and further pragmatic analysis.

Knowledge graph (KG) embedding techniques use structured relationships between entities to learn low-dimensional representations of entities and relations. One prominent goal of these approaches is to improve the quality of knowledge graphs by removing errors and adding missing facts. Surprisingly, most embedding techniques have been evaluated on benchmark datasets consisting of dense and reliable subsets of human-curated KGs, which tend to be fairly complete and have few errors. In this paper, we consider the problem of applying embedding techniques to KGs extracted from text, which are often incomplete and contain errors. We compare the sparsity and unreliability of different KGs and perform empirical experiments demonstrating how embedding approaches degrade as sparsity and unreliability increase.