Text summarization, a key natural language generation (NLG) task, is vital in various domains. However, the high cost of inaccurate summaries in risk-critical applications, particularly those involving human-in-the-loop decision-making, raises concerns about the reliability of uncertainty estimation on text summarization (UE-TS) evaluation methods. This concern stems from the dependency of uncertainty model metrics on diverse and potentially conflicting NLG metrics. To address this issue, we introduce a comprehensive UE-TS benchmark incorporating 31 NLG metrics across four dimensions. The benchmark evaluates the uncertainty estimation capabilities of two large language models and one pre-trained language model on three datasets, with human-annotation analysis incorporated where applicable. We also assess the performance of 14 common uncertainty estimation methods within this benchmark. Our findings emphasize the importance of considering multiple uncorrelated NLG metrics and diverse uncertainty estimation methods to ensure reliable and efficient evaluation of UE-TS techniques. Our code and data are available: https://github.com/he159ok/Benchmark-of-Uncertainty-Estimation-Methods-in-Text-Summarization.

Sequential labeling is a task predicting labels for each token in a sequence, such as Named Entity Recognition (NER). NER tasks aim to extract entities and predict their labels given a text, which is important in information extraction. Although previous works have shown great progress in improving NER performance, uncertainty estimation on NER (UE-NER) is still underexplored but essential. This work focuses on UE-NER, which aims to estimate uncertainty scores for the NER predictions. Previous uncertainty estimation models often overlook two unique characteristics of NER: the connection between entities (i.e., one entity embedding is learned based on the other ones) and wrong span cases in the entity extraction subtask. Therefore, we propose a Sequential Labeling Posterior Network (SLPN) to estimate uncertainty scores for the extracted entities, considering uncertainty transmitted from other tokens. Moreover, we have defined an evaluation strategy to address the specificity of wrong-span cases. Our SLPN has achieved significant improvements on three datasets, such as a 5.54-point improvement in AUPR on the MIT-Restaurant dataset. Our code is available at https://github.com/he159ok/UncSeqLabeling_SLPN.

Despite their vast capabilities, Large Language Models (LLMs) often struggle with generating reliable outputs, frequently producing high-confidence inaccuracies known as hallucinations. Addressing this challenge, our research introduces InternalInspector, a novel framework designed to enhance confidence estimation in LLMs by leveraging contrastive learning on internal states including attention states, feed-forward states, and activation states of all layers. Unlike existing methods that primarily focus on the final activation state, InternalInspector conducts a comprehensive analysis across all internal states of every layer to accurately identify both correct and incorrect prediction processes. By benchmarking InternalInspector against existing confidence estimation methods across various natural language understanding and generation tasks, including factual question answering, commonsense reasoning, and reading comprehension, InternalInspector achieves significantly higher accuracy in aligning the estimated confidence scores with the correctness of the LLM’s predictions and lower calibration error. Furthermore, InternalInspector excels at HaluEval, a hallucination detection benchmark, outperforming other internal-based confidence estimation methods in this task.

Semi-supervised dialogue summarization (SSDS) leverages model-generated summaries to reduce reliance on human-labeled data and improve the performance of summarization models. While addressing label noise, previous works on semi-supervised learning primarily focus on natural language understanding tasks, assuming each sample has a unique label. However, these methods are not directly applicable to SSDS, as it is a generative task, and each dialogue can be summarized in different ways. In this work, we propose a novel scoring approach, SiCF, which encapsulates three primary dimensions of summarization model quality: Semantic invariance (indicative of model confidence), Coverage (factual recall), and Faithfulness (factual precision). Using the SiCF score, we select unlabeled dialogues with high-quality generated summaries to train summarization models. Comprehensive experiments on three public datasets demonstrate the effectiveness of SiCF scores in uncertainty estimation and semi-supervised learning for dialogue summarization tasks. Our code is available at https://github.com/amazon-science/summarization-sicf-score.

Stock volatility prediction is an important task in the financial industry. Recent multimodal methods have shown advanced results by combining text and audio information, such as earnings calls. However, these multimodal methods have faced two drawbacks. First, they often fail to yield reliable models and overfit the data due to their absorption of stochastic information from the stock market. Moreover, using multimodal models to predict stock volatility suffers from gender bias and lacks an efficient way to eliminate such bias. To address these aforementioned problems, we use adversarial training to generate perturbations that simulate the inherent stochasticity and bias, by creating areas resistant to random information around the input space to improve model robustness and fairness. Our comprehensive experiments on two real-world financial audio datasets reveal that this method exceeds the performance of current state-of-the-art solution. This confirms the value of adversarial training in reducing stochasticity and bias for stock volatility prediction tasks.

End-to-end (E2E) spoken language understanding (SLU) is constrained by the cost of collecting speech-semantics pairs, especially when label domains change. Hence, we explore zero-shot E2E SLU, which learns E2E SLU without speech-semantics pairs, instead using only speech-text and text-semantics pairs. Previous work achieved zero-shot by pseudolabeling all speech-text transcripts with a natural language understanding (NLU) model learned on text-semantics corpora. However, this method requires the domains of speech-text and text-semantics to match, which often mismatch due to separate collections. Furthermore, using the entire collected speech-text corpus from any domains leads to imbalance and noise issues. To address these, we propose cross-modal selective self-training (CMSST). CMSST tackles imbalance by clustering in a joint space of the three modalities (speech, text, and semantics) and handles label noise with a selection network. We also introduce two benchmarks for zero-shot E2E SLU, covering matched and found speech (mismatched) settings. Experiments show that CMSST improves performance in both two settings, with significantly reduced sample sizes and training time. Our code and data are released in https://github.com/amazon-science/zero-shot-E2E-slu.

The fairness and trustworthiness of Large Language Models (LLMs) are receiving increasing attention. Implicit hate speech, which employs indirect language to convey hateful intentions, occupies a significant portion of practice. However, the extent to which LLMs effectively address this issue remains insufficiently examined. This paper delves into the capability of LLMs to detect implicit hate speech and express confidence in their responses. Our evaluation meticulously considers various prompt patterns and mainstream uncertainty estimation methods. Our findings highlight that LLMs exhibit two extremes: (1) LLMs display excessive sensitivity towards groups or topics that may cause fairness issues, resulting in misclassifying benign statements as hate speech. (2) LLMs’ confidence scores for each method excessively concentrate on a fixed range, remaining unchanged regardless of the dataset’s complexity. Consequently, the calibration performance is heavily reliant on primary classification accuracy. These discoveries unveil new limitations of LLMs, underscoring the need for caution when optimizing models to ensure they do not veer towards extremes. This serves as a reminder to carefully consider sensitivity and confidence in the pursuit of model fairness.

Meta-learning has emerged as a trending technique to tackle few-shot text classification and achieve state-of-the-art performance. However, the performance of existing approaches heavily depends on the inter-class variance of the support set. As a result, it can perform well on tasks when the semantics of sampled classes are distinct while failing to differentiate classes with similar semantics. In this paper, we propose a novel Task-Adaptive Reference Transformation (TART) network, aiming to enhance the generalization by transforming the class prototypes to per-class fixed reference points in task-adaptive metric spaces. To further maximize divergence between transformed prototypes in task-adaptive metric spaces, TART introduces a discriminative reference regularization among transformed prototypes. Extensive experiments are conducted on four benchmark datasets and our method demonstrates clear superiority over the state-of-the-art models in all the datasets. In particular, our model surpasses the state-of-the-art method by 7.4% and 5.4% in 1-shot and 5-shot classification on the 20 Newsgroups dataset, respectively.

Text summarization has been intensively studied in many languages, and some languages have reached advanced stages. Yet, Arabic Text Summarization (ATS) is still in its developing stages. Existing ATS datasets are either small or lack diversity. We build, LANS, a large-scale and diverse dataset for Arabic Text Summarization task. LANS offers 8.4 million articles and their summaries extracted from newspapers websites’ metadata between 1999 and 2019. The high-quality and diverse summaries are written by journalists from 22 major Arab newspapers and include an eclectic mix of at least more than 7 topics from each source. We conduct an intrinsic evaluation on LANS by both automatic and human evaluations. Human evaluation of 1,000 random samples reports 95.4% accuracy for our collected summaries, and automatic evaluation quantifies the diversity and abstractness of the summaries.

Large-scale multilingual pre-trained language models have achieved remarkable performance in zero-shot cross-lingual tasks. A recent study has demonstrated the effectiveness of self-learning-based approach on cross-lingual transfer, where only unlabeled data of target languages are required, without any efforts to annotate gold labels for target languages. However, it suffers from noisy training due to the incorrectly pseudo-labeled samples. In this work, we propose an uncertainty-aware Cross-Lingual Transfer framework with Pseudo-Partial-Label (CLTP)1 to maximize the utilization of unlabeled data by reducing the noise introduced in the training phase. To estimate pseudo-partial-label for each unlabeled data, we propose a novel estimation method, considering both prediction confidence and the limitation to the number of similar labels. Extensive experiments are conducted on two cross-lingual tasks, including Named Entity Recognition (NER) and Natural Language Inference (NLI) across 40 languages, which shows our method can outperform the baselines on both high-resource and low-resource languages, such as 6.9 on Kazakh (kk) and 5.2 Marathi (mr) for NER.

The uncertainty measurement of classified results is especially important in areas requiring limited human resources for higher accuracy. For instance, data-driven algorithms diagnosing diseases need accurate uncertainty score to decide whether additional but limited quantity of experts are needed for rectification. However, few uncertainty models focus on improving the performance of text classification where human resources are involved. To achieve this, we aim at generating accurate uncertainty score by improving the confidence of winning scores. Thus, a model called MSD, which includes three independent components as “mix-up”, “self-ensembling”, “distinctiveness score”, is proposed to improve the accuracy of uncertainty score by reducing the effect of overconfidence of winning score and considering the impact of different categories of uncertainty simultaneously. MSD can be applied with different Deep Neural Networks. Extensive experiments with ablation setting are conducted on four real-world datasets, on which, competitive results are obtained.