Many people read online reviews to learn about real-world entities of their interest. However, majority of reviews only describes general experiences and opinions of the customers, and may not reveal facts that are specific to the entity being reviewed. In this work, we focus on a novel task of mining from a review corpus sentences that are unique for each entity. We refer to this task as Salient Fact Extraction. Salient facts are extremely scarce due to their very nature. Consequently, collecting labeled examples for training supervised models is tedious and cost-prohibitive. To alleviate this scarcity problem, we develop an unsupervised method, ZL-Distiller, which leverages contextual language representations of the reviews and their distributional patterns to identify salient sentences about entities. Our experiments on multiple domains (hotels, products, and restaurants) show that ZL-Distiller achieves state-of-the-art performance and further boosts the performance of other supervised/unsupervised algorithms for the task. Furthermore, we show that salient sentences mined by ZL-Distiller provide unique and detailed information about entities, which benefit downstream NLP applications including question answering and summarization.

Despite of the superb performance on a wide range of tasks, pre-trained language models (e.g., BERT) have been proved vulnerable to adversarial texts. In this paper, we present RoChBERT, a framework to build more Robust BERT-based models by utilizing a more comprehensive adversarial graph to fuse Chinese phonetic and glyph features into pre-trained representations during fine-tuning. Inspired by curriculum learning, we further propose to augment the training dataset with adversarial texts in combination with intermediate samples. Extensive experiments demonstrate that RoChBERT outperforms previous methods in significant ways: (i) robust – RoChBERT greatly improves the model robustness without sacrificing accuracy on benign texts. Specifically, the defense lowers the success rates of unlimited and limited attacks by 59.43% and 39.33% respectively, while remaining accuracy of 93.30%; (ii) flexible – RoChBERT can easily extend to various language models to solve different downstream tasks with excellent performance; and (iii) efficient – RoChBERT can be directly applied to the fine-tuning stage without pre-training language model from scratch, and the proposed data augmentation method is also low-cost.

Deep learning models exhibit a preference for statistical fitting over logical reasoning. Spurious correlations might be memorized when there exists statistical bias in training data, which severely limits the model performance especially in small data scenarios. In this work, we introduce Counterfactual Adversarial Training framework (CAT) to tackle the problem from a causality perspective. Particularly, for a specific sample, CAT first generates a counterfactual representation through latent space interpolation in an adversarial manner, and then performs Counterfactual Risk Minimization (CRM) on each original-counterfactual pair to adjust sample-wise loss weight dynamically, which encourages the model to explore the true causal effect. Extensive experiments demonstrate that CAT achieves substantial performance improvement over SOTA across different downstream tasks, including sentence classification, natural language inference and question answering.