Translating conversational text, particularly in customer support contexts, presents unique challenges due to its informal and unstructured nature. We propose a context-aware LLM translation system that leverages conversation summarization and dialogue history to enhance translation quality for the English-Korean language pair. Our approach incorporates the two most recent dialogues as raw data and a summary of earlier conversations to manage context length effectively. We demonstrate that this method significantly improves translation accuracy, maintaining coherence and consistency across conversations. This system offers a practical solution for customer support translation tasks, addressing the complexities of conversational text.

While learning embedding models has yielded fruitful results in several NLP subfields, most notably Word2Vec, embedding correspondence has relatively not been well explored especially in the context of natural language understanding (NLU), a task that typically extracts structured semantic knowledge from a text. A NLU embedding model can facilitate analyzing and understanding relationships between unstructured texts and their corresponding structured semantic knowledge, essential for both researchers and practitioners of NLU. Toward this end, we propose a framework that learns to embed semantic correspondence between text and its extracted semantic knowledge, called semantic frame. One key contributed technique is semantic frame reconstruction used to derive a one-to-one mapping between embedded vectors and their corresponding semantic frames. Embedding into semantically meaningful vectors and computing their distances in vector space provides a simple, but effective way to measure semantic similarities. With the proposed framework, we demonstrate three key areas where the embedding model can be effective: visualization, semantic search and re-ranking.