Since language model pretraining to learn contextualized word representations has been proposed, pretrained language models have made success in many natural language processing tasks. That is because it is helpful to use individual contextualized representations of self-attention layers as to initialize parameters for downstream tasks. Yet, unfortunately, use of pretrained language models for emotion recognition in conversations has not been studied enough. We firstly use ELECTRA which is a state-of-the-art pretrained language model and validate the performance on emotion recognition in conversations. Furthermore, we propose contextual augmentation of pretrained language models for emotion recognition in conversations, which is to consider not only previous utterances, but also conversation-related information such as speakers, speech acts and topics. We classify information based on what the information is related to, and propose position of words corresponding to the information in the entire input sequence. To validate the proposed method, we conduct experiments on the DailyDialog dataset which contains abundant annotated information of conversations. The experiments show that the proposed method achieves state-of-the-art F1 scores on the dataset and significantly improves the performance.

To capture salient contextual information for spoken language understanding (SLU) of a dialogue, we propose time-aware models that automatically learn the latent time-decay function of the history without a manual time-decay function. We also propose a method to identify and label the current speaker to improve the SLU accuracy. In experiments on the benchmark dataset used in Dialog State Tracking Challenge 4, the proposed models achieved significantly higher F1 scores than the state-of-the-art contextual models. Finally, we analyze the effectiveness of the introduced models in detail. The analysis demonstrates that the proposed methods were effective to improve SLU accuracy individually.