Joyce Ho


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Word centrality constrained representation for keyphrase extraction
Zelalem Gero | Joyce Ho
Proceedings of the 20th Workshop on Biomedical Language Processing

To keep pace with the increased generation and digitization of documents, automated methods that can improve search, discovery and mining of the vast body of literature are essential. Keyphrases provide a concise representation by identifying salient concepts in a document. Various supervised approaches model keyphrase extraction using local context to predict the label for each token and perform much better than the unsupervised counterparts. Unfortunately, this method fails for short documents where the context is unclear. Moreover, keyphrases, which are usually the gist of a document, need to be the central theme. We propose a new extraction model that introduces a centrality constraint to enrich the word representation of a Bidirectional long short-term memory. Performance evaluation on 2 publicly available datasets demonstrate our model outperforms existing state-of-the art approaches.

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You Sound Like Someone Who Watches Drama Movies: Towards Predicting Movie Preferences from Conversational Interactions
Sergey Volokhin | Joyce Ho | Oleg Rokhlenko | Eugene Agichtein
Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies

The increasing popularity of voice-based personal assistants provides new opportunities for conversational recommendation. One particularly interesting area is movie recommendation, which can benefit from an open-ended interaction with the user, through a natural conversation. We explore one promising direction for conversational recommendation: mapping a conversational user, for whom there is limited or no data available, to most similar external reviewers, whose preferences are known, by representing the conversation as a user’s interest vector, and adapting collaborative filtering techniques to estimate the current user’s preferences for new movies. We call our proposed method ConvExtr (Conversational Collaborative Filtering using External Data), which 1) infers a user’s sentiment towards an entity from the conversation context, and 2) transforms the ratings of “similar” external reviewers to predict the current user’s preferences. We implement these steps by adapting contextual sentiment prediction techniques, and domain adaptation, respectively. To evaluate our method, we develop and make available a finely annotated dataset of movie recommendation conversations, which we call MovieSent. Our results demonstrate that ConvExtr can improve the accuracy of predicting users’ ratings for new movies by exploiting conversation content and external data.