Jinfeng Huang
Author directory2026
UXBench: Benchmarking User Experience in AI Assistants
Mengze Hong | Xia Zeng | Zeyang Lei | Sheng Wang | Chen Jason Zhang | Di Jiang | Taiming Fu | Jinfeng Huang | Mengqiao Liu | Qinghe Chang | Haosheng Zou | Qiongyi Zhou | Sijun He | Xiaoshuai Chen | Minlong Peng | Di Liang
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing
Mengze Hong | Xia Zeng | Zeyang Lei | Sheng Wang | Chen Jason Zhang | Di Jiang | Taiming Fu | Jinfeng Huang | Mengqiao Liu | Qinghe Chang | Haosheng Zou | Qiongyi Zhou | Sijun He | Xiaoshuai Chen | Minlong Peng | Di Liang
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing
As AI assistants serve millions of users daily, evaluating user experience (UX) beyond general model capability has become increasingly important. We present UXBench, the first user-centric benchmark grounded in real user feedback signals for evaluating preference alignment and dialogue generation. The benchmark consists of three interconnected tasks, UX Judge, UX Eval, and UX Recovery, with 7,400 test instances extracted from over 70K interaction logs of a mainstream Chinese AI assistant. The dataset closely reflects real user distributions, covering 8 scenarios, 83 domains, and diverse failure patterns that pose severe challenges. Extensive experiments on 26 frontier language models provide novel insights into how well models perceive user experience and how improvements in model capability contribute to better dialogue engagement. Through analyses of model behavior and performance gaps, we document six important findings, demonstrating that user feedback prediction is a learnable capability and revealing different aspects that influence user experience. UXBench establishes a new evaluation landscape and calls for greater attention to tailored UX optimization, contributing toward a user-centric scaling law for the development of successful AI assistants. The full project is released at https://github.com/mengze-hong/UXBench.
2024
QDMR-based Planning-and-Solving Prompting for Complex Reasoning Tasks
Jinfeng Huang | Qiaoqiao She | Wenbin Jiang | Hua Wu | Yang Hao | Tong Xu | Feng Wu
Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)
Jinfeng Huang | Qiaoqiao She | Wenbin Jiang | Hua Wu | Yang Hao | Tong Xu | Feng Wu
Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)
Chain-of-Thought prompting has improved reasoning capability of large language models (LLM). However, it still is challenging to guarantee the effectiveness and stability for questions requiring complicated reasoning. Recently, Plan-and-Solve prompting enhances the reasoning capability for complex questions by planning the solution steps firstly and then solving them step by step, but it suffers the difficulty to represent and execute the problem-solving logic of complex questions. To deal with these challenges, in this work, we propose a novel Plan-and-Solve prompting method based on Question Decomposition Meaning Representation (QDMR). Specifically, this method first allows the LLM to generate a QDMR graph to represent the problem-solving logic, which is a directed acyclic graph composed of sub-questions. Then, the LLM generates a specific solving process based on the QDMR graph. When solving each sub-question, it can locate the preceding sub-questions and their answers according to the QDMR graph, and then utilize this information for solution. Compared with existing Plan-and-Solve prompting techniques, our method can not only represent the problem-solving logic of complicated questions more accurately with the aid of QDMR graph, but also deliver the dependence information accurately for different solution steps according to the QDMR graph. In addition, with the supervised fine-tuning on the Allen Institute dataset, the decomposing capability of LLM for complicated questions can be considerably enhanced. Extensive experiments show that our method has achieve a great significance in arithmetic reasoning and commonsense reasoning task by comparing the classical Chain-of-Thought prompting and Plan-and-Solve prompting techniques, and the improvements achieved are even greater for problems with more reasoning steps.