Generating diverse, interesting responses to chitchat conversations is a problem for neural conversational agents. This paper makes two substantial contributions to improving diversity in dialogue generation. First, we propose a novel metric which uses Natural Language Inference (NLI) to measure the semantic diversity of a set of model responses for a conversation. We evaluate this metric using an established framework (Tevet and Berant, 2021) and find strong evidence indicating NLI Diversity is correlated with semantic diversity. Specifically, we show that the contradiction relation is more useful than the neutral relation for measuring this diversity and that incorporating the NLI model’s confidence achieves state-of-the-art results. Second, we demonstrate how to iteratively improve the semantic diversity of a sampled set of responses via a new generation procedure called Diversity Threshold Generation, which results in an average 137% increase in NLI Diversity compared to standard generation procedures.

Automated question generation has made great advances with the help of large NLP generation models. However, typically only one question is generated for each intended answer. We propose a new task, Multi-Question Generation, aimed at generating multiple semantically similar but lexically diverse questions assessing the same concept. We develop an evaluation framework based on desirable qualities of the resulting questions. Results comparing multiple question generation approaches in the two-question generation condition show a trade-off between question answerability and lexical diversity between the two questions. We also report preliminary results from sampling multiple questions from our model, to explore generating more than two questions. Our task can be used to further explore the educational impact of showing multiple distinct question wordings to students.

Automated question generation has the potential to greatly aid in education applications, such as online study aids to check understanding of readings. The state-of-the-art in neural question generation has advanced greatly, due in part to the availability of large datasets of question-answer pairs. However, the questions generated are often surface-level and not challenging for a human to answer. To develop more challenging questions, we propose the novel task of cause-and-effect question generation. We build a pipeline that extracts causal relations from passages of input text, and feeds these as input to a state-of-the-art neural question generator. The extractor is based on prior work that classifies causal relations by linguistic category (Cao et al., 2016; Altenberg, 1984). This work results in a new, publicly available collection of cause-and-effect questions. We evaluate via both automatic and manual metrics and find performance improves for both question generation and question answering when we utilize a small auxiliary data source of cause-and-effect questions for fine-tuning. Our approach can be easily applied to generate cause-and-effect questions from other text collections and educational material, allowing for adaptable large-scale generation of cause-and-effect questions.

One-to-one tutoring is often an effective means to help students learn, and recent experiments with neural conversation systems are promising. However, large open datasets of tutoring conversations are lacking. To remedy this, we propose a novel asynchronous method for collecting tutoring dialogue via crowdworkers that is both amenable to the needs of deep learning algorithms and reflective of pedagogical concerns. In this approach, extended conversations are obtained between crowdworkers role-playing as both students and tutors. The CIMA collection, which we make publicly available, is novel in that students are exposed to overlapping grounded concepts between exercises and multiple relevant tutoring responses are collected for the same input. CIMA contains several compelling properties from an educational perspective: student role-players complete exercises in fewer turns during the course of the conversation and tutor players adopt strategies that conform with some educational conversational norms, such as providing hints versus asking questions in appropriate contexts. The dataset enables a model to be trained to generate the next tutoring utterance in a conversation, conditioned on a provided action strategy.

Automated generation of conversational dialogue using modern neural architectures has made notable advances. However, these models are known to have a drawback of often producing uninteresting, predictable responses; this is known as the diversity problem. We introduce a new strategy to address this problem, called Diversity-Informed Data Collection. Unlike prior approaches, which modify model architectures to solve the problem, this method uses dynamically computed corpus-level statistics to determine which conversational participants to collect data from. Diversity-Informed Data Collection produces significantly more diverse data than baseline data collection methods, and better results on two downstream tasks: emotion classification and dialogue generation. This method is generalizable and can be used with other corpus-level metrics.

Ontologies provide a structured representation of concepts and the relationships which connect them. This work investigates how a pre-existing educational Biology ontology can be used to generate useful practice questions for students by using the connectivity structure in a novel way. It also introduces a novel way to generate multiple-choice distractors from the ontology, and compares this to a baseline of using embedding representations of nodes. An assessment by an experienced science teacher shows a significant advantage over a baseline when using the ontology for distractor generation. A subsequent study with three science teachers on the results of a modified question generation algorithm finds significant improvements. An in-depth analysis of the teachers’ comments yields useful insights for any researcher working on automated question generation for educational applications.