The increasing demand for personalized interactions with large language models (LLMs) calls for methodologies capable of accurately and efficiently identifying user opinions and preferences. Retrieval augmentation emerges as an effective strategy, as it can accommodate a vast number of users without the costs from fine-tuning. Existing research, however, has largely focused on enhancing the retrieval stage and devoted limited exploration toward optimizing the representation of the database, a crucial aspect for tasks such as personalization. In this work, we examine the problem from a novel angle, focusing on how data can be better represented for more data-efficient retrieval in the context of LLM customization. To tackle this challenge, we introduce Persona-DB, a simple yet effective framework consisting of a hierarchical construction process to improve generalization across task contexts and collaborative refinement to effectively bridge knowledge gaps among users. In the evaluation of response prediction, Persona-DB demonstrates superior context efficiency in maintaining accuracy with a significantly reduced retrieval size, a critical advantage in scenarios with extensive histories or limited context windows. Our experiments also indicate a marked improvement of over 10% under cold-start scenarios, when users have extremely sparse data. Furthermore, our analysis reveals the increasing importance of collaborative knowledge as the retrieval capacity expands.

Retrieving proper domain knowledge from an external database lies at the heart of end-to-end task-oriented dialog systems to generate informative responses. Most existing systems blend knowledge retrieval with response generation and optimize them with direct supervision from reference responses, leading to suboptimal retrieval performance when the knowledge base becomes large-scale. To address this, we propose to decouple knowledge retrieval from response generation and introduce a multi-grained knowledge retriever (MAKER) that includes an entity selector to search for relevant entities and an attribute selector to filter out irrelevant attributes. To train the retriever, we propose a novel distillation objective that derives supervision signals from the response generator. Experiments conducted on three standard benchmarks with both small and large-scale knowledge bases demonstrate that our retriever performs knowledge retrieval more effectively than existing methods. Our code has been made publicly available at https://github.com/18907305772/MAKER.

Contrastive learning has shown great potential in unsupervised sentence embedding tasks, e.g., SimCSE (CITATION).However, these existing solutions are heavily affected by superficial features like the length of sentences or syntactic structures. In this paper, we propose a semantic-aware contrastive learning framework for sentence embeddings, termed Pseudo-Token BERT (PT-BERT), which is able to explore the pseudo-token space (i.e., latent semantic space) representation of a sentence while eliminating the impact of superficial features such as sentence length and syntax. Specifically, we introduce an additional pseudo token embedding layer independent of the BERT encoder to map each sentence into a sequence of pseudo tokens in a fixed length. Leveraging these pseudo sequences, we are able to construct same-length positive and negative pairs based on the attention mechanism to perform contrastive learning. In addition, we utilize both the gradient-updating and momentum-updating encoders to encode instances while dynamically maintaining an additional queue to store the representation of sentence embeddings, enhancing the encoder’s learning performance for negative examples. Experiments show that our model outperforms the state-of-the-art baselines on six standard semantic textual similarity (STS) tasks. Furthermore, experiments on alignments and uniformity losses, as well as hard examples with different sentence lengths and syntax, consistently verify the effectiveness of our method.