Sales dialogues require multi-turn, goal-directed persuasion under asymmetric incentives, which makes them a challenging setting for large language models (LLMs). Yet existing dialogue benchmarks rarely measure deal progression and outcomes. We introduce SalesLLM benchmark, a bilingual (ZH/EN) benchmark derived from realistic applications covering Financial Services and Consumer Goods, built from 30,074 scripted configurations and 1,805 curated multi-turn scenarios with controllable difficulty and personas. We propose a fully automatic evaluation pipeline that combines (i) an LLM judge for sales-process progress, and (ii) fine-tuned BERT classifiers for end-of-dialogue buying intent. To improve simulation fidelity, we train a user model, CustomerLM, with SFT and DPO on 8,000+ crowdworker-involved sales conversations, reducing role inversion from 17.44% (GPT-4o) to 8.8%. SalesLLM benchmark scores correlate strongly with human ratings (average Pearson r = 0.86; inter-annotator agreement Krippendorff’s α = 0.86, 500 annotations per model). Across 15 mainstream LLMs, in Chinese the strongest models are competitive with typical (junior-to-intermediate) human salespeople — not with sales experts — while weaker ones fall below this baseline, and cross-lingual consistency remains poor. SalesLLM benchmark serves as a scalable benchmark for outcome-oriented sales agents. Our code and data are released at https://github.com/Bairong-Xdynamics/Benchmarking-LLM-Realistic-Selling-Skill

Touch is a key modality for embodied agents to understand the physical world. Although recent work has incorporated tactile signals into lan- guage systems for tactile Commonsense Rea- soning, scaling such systems to realistic open- world settings remains challenging due to two key bottlenecks: (1) current tactile reasoning datasets remain limited in format and scale, pro- viding insufficient supervision for reasoning from tactile observations to physical common- sense and hindering the learning of transferable tactile commonsense; (2) Tactile signals are inherently redundant and action-specific, yet existing methods often overlook these proper- ties, resulting in inefficient representations with limited semantic expressiveness. To address these limitations, we propose TouchThinker, a tactile-language framework that scales tac- tile commonsense reasoning to the open world from both data and representation perspec- tives. First, we construct TouchThinker-1M, a million-scale, multi-source tactile reasoning dataset covering 410 objects, 8 scenarios, and 7 sensor types, providing a solid data founda- tion for open-world generalization. We fur- ther introduce TouchThinker-Bench, an open- world benchmark with more realistic and di- verse tasks. Then, we further introduce action- aware tactile modeling and a two-stage training paradigm to improve tactile representation effi- ciency and enable efficient reasoning. Experi- mental results demonstrate that TouchThinker achieves competitive performance against state- of-the-art models across multiple datasets. Our code and dataset will be released.