Many NLP tasks, such as summarization and extractive question answering, reduce to retrieving relevant content from documents under two constraints: coverage, retaining enough pertinent information to achieve some goal, and conciseness, removing as much irrelevant information as possible. Conformal prediction methods have been used to guarantee coverage, and must be optimized for conciseness through design of a score function. State-of-the-art scoring functions use hand-engineered LLM prompts asking the model to rate the importance of content, but manual prompt engineering is labor-intensive and task-specific. We introduce the Conformal Relevance framework which uses in-context learning example curation and ensembling to create a score function which maintains coverage while improving conciseness with minimal manual input. We demonstrate this framework’s application on seven NLP tasks, and also theoretically study the impact of diversity for ensembled conformal scores, giving a complementarity condition that characterizes when ensembling improves worst-case sentence scores, and a saturation bound on ensemble improvement.

Retrieval-augmented generation (RAG) is a prevalent approach for building LLM-based question-answering systems that can take advantage of external knowledge databases. Due to the complexity of real-world RAG systems, there are many potential causes for erroneous outputs. Understanding the range of errors that can occur in practice is crucial for robust deployment. We present a new taxonomy of the error types that can occur in realistic RAG systems, examples of each, and practical advice for addressing them. Additionally, we curate a dataset of erroneous RAG responses annotated by error types. We then propose an auto-evaluation method aligned with our taxonomy that can be used in practice to track and address errors during development. Code and data are available at https://github.com/layer6ai-labs/rag-error-classification.