Previous work on review summarization focused on measuring the sentiment toward the main aspects of the reviewed product or business, or on creating a textual summary. These approaches provide only a partial view of the data: aspect-based sentiment summaries lack sufficient explanation or justification for the aspect rating, while textual summaries do not quantify the significance of each element, and are not well-suited for representing conflicting views. Recently, Key Point Analysis (KPA) has been proposed as a summarization framework that provides both textual and quantitative summary of the main points in the data. We adapt KPA to review data by introducing Collective Key Point Mining for better key point extraction; integrating sentiment analysis into KPA; identifying good key point candidates for review summaries; and leveraging the massive amount of available reviews and their metadata. We show empirically that these novel extensions of KPA substantially improve its performance. We demonstrate that promising results can be achieved without any domain-specific annotation, while human supervision can lead to further improvement.
When summarizing a collection of views, arguments or opinions on some topic, it is often desirable not only to extract the most salient points, but also to quantify their prevalence. Work on multi-document summarization has traditionally focused on creating textual summaries, which lack this quantitative aspect. Recent work has proposed to summarize arguments by mapping them to a small set of expert-generated key points, where the salience of each key point corresponds to the number of its matching arguments. The current work advances key point analysis in two important respects: first, we develop a method for automatic extraction of key points, which enables fully automatic analysis, and is shown to achieve performance comparable to a human expert. Second, we demonstrate that the applicability of key point analysis goes well beyond argumentation data. Using models trained on publicly available argumentation datasets, we achieve promising results in two additional domains: municipal surveys and user reviews. An additional contribution is an in-depth evaluation of argument-to-key point matching models, where we substantially outperform previous results.
Generating a concise summary from a large collection of arguments on a given topic is an intriguing yet understudied problem. We propose to represent such summaries as a small set of talking points, termed key points, each scored according to its salience. We show, by analyzing a large dataset of crowd-contributed arguments, that a small number of key points per topic is typically sufficient for covering the vast majority of the arguments. Furthermore, we found that a domain expert can often predict these key points in advance. We study the task of argument-to-key point mapping, and introduce a novel large-scale dataset for this task. We report empirical results for an extensive set of experiments with this dataset, showing promising performance.