Lingbo Mo


2023

pdf bib
Roll Up Your Sleeves: Working with a Collaborative and Engaging Task-Oriented Dialogue System
Lingbo Mo | Shijie Chen | Ziru Chen | Xiang Deng | Ashley Lewis | Sunit Singh | Samuel Stevens | Chang-You Tai | Zhen Wang | Xiang Yue | Tianshu Zhang | Yu Su | Huan Sun
Proceedings of the 24th Annual Meeting of the Special Interest Group on Discourse and Dialogue

We introduce TacoBot, a user-centered task-oriented digital assistant designed to guide users through complex real-world tasks with multiple steps. Covering a wide range of cooking and how-to tasks, we aim to deliver a collaborative and engaging dialogue experience. Equipped with language understanding, dialogue management, and response generation components supported by a robust search engine, TacoBot ensures efficient task assistance. To enhance the dialogue experience, we explore a series of data augmentation strategies using LLMs to train advanced neural models continuously. TacoBot builds upon our successful participation in the inaugural Alexa Prize TaskBot Challenge, where our team secured third place among ten competing teams. We offer TacoBot as an open-source framework that serves as a practical example for deploying task-oriented dialogue systems.

2022

pdf bib
Towards Transparent Interactive Semantic Parsing via Step-by-Step Correction
Lingbo Mo | Ashley Lewis | Huan Sun | Michael White
Findings of the Association for Computational Linguistics: ACL 2022

Existing studies on semantic parsing focus on mapping a natural-language utterance to a logical form (LF) in one turn. However, because natural language may contain ambiguity and variability, this is a difficult challenge. In this work, we investigate an interactive semantic parsing framework that explains the predicted LF step by step in natural language and enables the user to make corrections through natural-language feedback for individual steps. We focus on question answering over knowledge bases (KBQA) as an instantiation of our framework, aiming to increase the transparency of the parsing process and help the user trust the final answer. We construct INSPIRED, a crowdsourced dialogue dataset derived from the ComplexWebQuestions dataset. Our experiments show that this framework has the potential to greatly improve overall parse accuracy. Furthermore, we develop a pipeline for dialogue simulation to evaluate our framework w.r.t. a variety of state-of-the-art KBQA models without further crowdsourcing effort. The results demonstrate that our framework promises to be effective across such models.

pdf bib
Knowledge Transfer between Structured and Unstructured Sources for Complex Question Answering
Lingbo Mo | Zhen Wang | Jie Zhao | Huan Sun
Proceedings of the Workshop on Structured and Unstructured Knowledge Integration (SUKI)

Multi-hop question answering (QA) combines multiple pieces of evidence to search for the correct answer. Reasoning over a text corpus (TextQA) and/or a knowledge base (KBQA) has been extensively studied and led to distinct system architectures. However, knowledge transfer between such two QA systems has been under-explored. Research questions like what knowledge is transferred or whether the transferred knowledge can help answer over one source using another one, are yet to be answered. In this paper, therefore, we study the knowledge transfer of multi-hop reasoning between structured and unstructured sources. We first propose a unified QA framework named SimultQA to enable knowledge transfer and bridge the distinct supervisions from KB and text sources. Then, we conduct extensive analyses to explore how knowledge is transferred by leveraging the pre-training and fine-tuning paradigm. We focus on the low-resource fine-tuning to show that pre-training SimultQA on one source can substantially improve its performance on the other source. More fine-grained analyses on transfer behaviors reveal the types of transferred knowledge and transfer patterns. We conclude with insights into how to construct better QA datasets and systems to exploit knowledge transfer for future work.