With the growing adoption of Large Language Model (LLM) agents in persistent, real-world roles, they naturally encounter continuous streams of tasks and inevitable failures. A key limitation, however, is their inability to systematically learn from these mistakes, forcing them to repeat identical errors in similar contexts. Unlike prior training-free methods that primarily store raw instance-level experience or focus on retrieving successful trajectories, we propose Mistake Notebook Learning (MNL), a novel memory framework that enables agents to self-curate generalizable guidance from batch-clustered failures. This mechanism allows agents to distill shared error patterns into structured “mistake notes”, updating an external memory only when batch performance improves to ensure stability. To further amplify adaptability, we integrate MNL with test-time scaling, leveraging aggregated failure patterns to actively steer the search process away from known pitfalls. Experiments on mathematical reasoning, Text-to-SQL, and interactive agent benchmarks show that MNL achieves competitive performance compared to existing memory mechanisms in both effectiveness and efficiency. These findings position structured mistake abstraction as a critical lever for robust agent evolution, enabling continuous improvement without the cost of parameter updates.

Sales dialogues require multi-turn, goal-directed persuasion under asymmetric incentives, which makes them a challenging setting for large language models (LLMs). Yet existing dialogue benchmarks rarely measure deal progression and outcomes. We introduce SalesLLM benchmark, a bilingual (ZH/EN) benchmark derived from realistic applications covering Financial Services and Consumer Goods, built from 30,074 scripted configurations and 1,805 curated multi-turn scenarios with controllable difficulty and personas. We propose a fully automatic evaluation pipeline that combines (i) an LLM judge for sales-process progress, and (ii) fine-tuned BERT classifiers for end-of-dialogue buying intent. To improve simulation fidelity, we train a user model, CustomerLM, with SFT and DPO on 8,000+ crowdworker-involved sales conversations, reducing role inversion from 17.44% (GPT-4o) to 8.8%. SalesLLM benchmark scores correlate strongly with human ratings (average Pearson r = 0.86; inter-annotator agreement Krippendorff’s α = 0.86, 500 annotations per model). Across 15 mainstream LLMs, in Chinese the strongest models are competitive with typical (junior-to-intermediate) human salespeople — not with sales experts — while weaker ones fall below this baseline, and cross-lingual consistency remains poor. SalesLLM benchmark serves as a scalable benchmark for outcome-oriented sales agents. Our code and data are released at https://github.com/Bairong-Xdynamics/Benchmarking-LLM-Realistic-Selling-Skill