Mai ElSherief


2024

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Inferring Mental Burnout Discourse Across Reddit Communities
Nazanin Sabri | Anh C. Pham | Ishita Kakkar | Mai ElSherief
Proceedings of the Third Workshop on NLP for Positive Impact

Mental burnout refers to a psychological syndrome induced by chronic stress that negatively impacts the emotional and physical well-being of individuals. From the occupational context to personal hobbies, burnout is pervasive across domains and therefore affects the morale and productivity of society as a whole. Currently, no linguistic resources are available for the analysis or detection of burnout language. We address this gap by introducing a dataset annotated for burnout language. Given that social media is a platform for sharing life experiences and mental health struggles, our work examines the manifestation of burnout language in Reddit posts. We introduce a contextual word sense disambiguation approach to identify the specific meaning or context in which the word “burnout” is used, distinguishing between its application in mental health (e.g., job-related stress leading to burnout) and non-mental health contexts (e.g., engine burnout in a mechanical context). We create a dataset of 2,330 manually labeled Reddit posts for this task, as well as annotating the reason the poster associates with their burnout (e.g., professional, personal, non-traditional). We train machine learning models on this dataset achieving a minimum F1 score of 0.84 on the different tasks. We make our dataset of annotated Reddit post IDs publicly available to help advance future research in this field.

2021

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Lifelong Learning of Hate Speech Classification on Social Media
Jing Qian | Hong Wang | Mai ElSherief | Xifeng Yan
Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies

Existing work on automated hate speech classification assumes that the dataset is fixed and the classes are pre-defined. However, the amount of data in social media increases every day, and the hot topics changes rapidly, requiring the classifiers to be able to continuously adapt to new data without forgetting the previously learned knowledge. This ability, referred to as lifelong learning, is crucial for the real-word application of hate speech classifiers in social media. In this work, we propose lifelong learning of hate speech classification on social media. To alleviate catastrophic forgetting, we propose to use Variational Representation Learning (VRL) along with a memory module based on LB-SOINN (Load-Balancing Self-Organizing Incremental Neural Network). Experimentally, we show that combining variational representation learning and the LB-SOINN memory module achieves better performance than the commonly-used lifelong learning techniques.

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Latent Hatred: A Benchmark for Understanding Implicit Hate Speech
Mai ElSherief | Caleb Ziems | David Muchlinski | Vaishnavi Anupindi | Jordyn Seybolt | Munmun De Choudhury | Diyi Yang
Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing

Hate speech has grown significantly on social media, causing serious consequences for victims of all demographics. Despite much attention being paid to characterize and detect discriminatory speech, most work has focused on explicit or overt hate speech, failing to address a more pervasive form based on coded or indirect language. To fill this gap, this work introduces a theoretically-justified taxonomy of implicit hate speech and a benchmark corpus with fine-grained labels for each message and its implication. We present systematic analyses of our dataset using contemporary baselines to detect and explain implicit hate speech, and we discuss key features that challenge existing models. This dataset will continue to serve as a useful benchmark for understanding this multifaceted issue.

2020

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Towards Understanding Gender Bias in Relation Extraction
Andrew Gaut | Tony Sun | Shirlyn Tang | Yuxin Huang | Jing Qian | Mai ElSherief | Jieyu Zhao | Diba Mirza | Elizabeth Belding | Kai-Wei Chang | William Yang Wang
Proceedings of the 58th Annual Meeting of the Association for Computational Linguistics

Recent developments in Neural Relation Extraction (NRE) have made significant strides towards Automated Knowledge Base Construction. While much attention has been dedicated towards improvements in accuracy, there have been no attempts in the literature to evaluate social biases exhibited in NRE systems. In this paper, we create WikiGenderBias, a distantly supervised dataset composed of over 45,000 sentences including a 10% human annotated test set for the purpose of analyzing gender bias in relation extraction systems. We find that when extracting spouse-of and hypernym (i.e., occupation) relations, an NRE system performs differently when the gender of the target entity is different. However, such disparity does not appear when extracting relations such as birthDate or birthPlace. We also analyze how existing bias mitigation techniques, such as name anonymization, word embedding debiasing, and data augmentation affect the NRE system in terms of maintaining the test performance and reducing biases. Unfortunately, due to NRE models rely heavily on surface level cues, we find that existing bias mitigation approaches have a negative effect on NRE. Our analysis lays groundwork for future quantifying and mitigating bias in NRE.

2019

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Mitigating Gender Bias in Natural Language Processing: Literature Review
Tony Sun | Andrew Gaut | Shirlyn Tang | Yuxin Huang | Mai ElSherief | Jieyu Zhao | Diba Mirza | Elizabeth Belding | Kai-Wei Chang | William Yang Wang
Proceedings of the 57th Annual Meeting of the Association for Computational Linguistics

As Natural Language Processing (NLP) and Machine Learning (ML) tools rise in popularity, it becomes increasingly vital to recognize the role they play in shaping societal biases and stereotypes. Although NLP models have shown success in modeling various applications, they propagate and may even amplify gender bias found in text corpora. While the study of bias in artificial intelligence is not new, methods to mitigate gender bias in NLP are relatively nascent. In this paper, we review contemporary studies on recognizing and mitigating gender bias in NLP. We discuss gender bias based on four forms of representation bias and analyze methods recognizing gender bias. Furthermore, we discuss the advantages and drawbacks of existing gender debiasing methods. Finally, we discuss future studies for recognizing and mitigating gender bias in NLP.

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Learning to Decipher Hate Symbols
Jing Qian | Mai ElSherief | Elizabeth Belding | William Yang Wang
Proceedings of the 2019 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, Volume 1 (Long and Short Papers)

Existing computational models to understand hate speech typically frame the problem as a simple classification task, bypassing the understanding of hate symbols (e.g., 14 words, kigy) and their secret connotations. In this paper, we propose a novel task of deciphering hate symbols. To do this, we leveraged the Urban Dictionary and collected a new, symbol-rich Twitter corpus of hate speech. We investigate neural network latent context models for deciphering hate symbols. More specifically, we study Sequence-to-Sequence models and show how they are able to crack the ciphers based on context. Furthermore, we propose a novel Variational Decipher and show how it can generalize better to unseen hate symbols in a more challenging testing setting.

2018

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Leveraging Intra-User and Inter-User Representation Learning for Automated Hate Speech Detection
Jing Qian | Mai ElSherief | Elizabeth Belding | William Yang Wang
Proceedings of the 2018 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, Volume 2 (Short Papers)

Hate speech detection is a critical, yet challenging problem in Natural Language Processing (NLP). Despite the existence of numerous studies dedicated to the development of NLP hate speech detection approaches, the accuracy is still poor. The central problem is that social media posts are short and noisy, and most existing hate speech detection solutions take each post as an isolated input instance, which is likely to yield high false positive and negative rates. In this paper, we radically improve automated hate speech detection by presenting a novel model that leverages intra-user and inter-user representation learning for robust hate speech detection on Twitter. In addition to the target Tweet, we collect and analyze the user’s historical posts to model intra-user Tweet representations. To suppress the noise in a single Tweet, we also model the similar Tweets posted by all other users with reinforced inter-user representation learning techniques. Experimentally, we show that leveraging these two representations can significantly improve the f-score of a strong bidirectional LSTM baseline model by 10.1%.

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Hierarchical CVAE for Fine-Grained Hate Speech Classification
Jing Qian | Mai ElSherief | Elizabeth Belding | William Yang Wang
Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing

Existing work on automated hate speech detection typically focuses on binary classification or on differentiating among a small set of categories. In this paper, we propose a novel method on a fine-grained hate speech classification task, which focuses on differentiating among 40 hate groups of 13 different hate group categories. We first explore the Conditional Variational Autoencoder (CVAE) as a discriminative model and then extend it to a hierarchical architecture to utilize the additional hate category information for more accurate prediction. Experimentally, we show that incorporating the hate category information for training can significantly improve the classification performance and our proposed model outperforms commonly-used discriminative models.