Lifelogs are descriptions of experiences that a person had during their life. Lifelogs are created by fusing data from the multitude of digital services, such as online photos, maps, shopping and content streaming services. Question answering over lifelogs can offer personal assistants a critical resource when they try to provide advice in context. However, obtaining answers to questions over lifelogs is beyond the current state of the art of question answering techniques for a variety of reasons, the most pronounced of which is that lifelogs combine free text with some degree of structure such as temporal and geographical information. We create and publicly release TimelineQA, a benchmark for accelerating progress on querying lifelogs. TimelineQA generates lifelogs of imaginary people. The episodes in the lifelog range from major life episodes such as high school graduation to those that occur on a daily basis such as going for a run. We describe a set of experiments on TimelineQA with several state-of-the-art QA models. Our experiments reveal that for atomic queries, an extractive QA system significantly out-performs a state-of-the-art retrieval-augmented QA system. For multi-hop queries involving aggregates, we show that the best result is obtained with a state-of-the-art table QA technique, assuming the ground truth set of episodes for deriving the answer is available.

Existing metrics for evaluating the quality of automatically generated questions such as BLEU, ROUGE, BERTScore, and BLEURT compare the reference and predicted questions, providing a high score when there is a considerable lexical overlap or semantic similarity between the candidate and the reference questions. This approach has two major shortcomings. First, we need expensive human-provided reference questions. Second, it penalises valid questions that may not have high lexical or semantic similarity to the reference questions. In this paper, we propose a new metric, RQUGE, based on the answerability of the candidate question given the context. The metric consists of a question-answering and a span scorer modules, using pre-trained models from existing literature, thus it can be used without any further training. We demonstrate that RQUGE has a higher correlation with human judgment without relying on the reference question. Additionally, RQUGE is shown to be more robust to several adversarial corruptions. Furthermore, we illustrate that we can significantly improve the performance of QA models on out-of-domain datasets by fine-tuning on synthetic data generated by a question generation model and reranked by RQUGE.

Prior research has shown that typical fact-checking models for stand-alone claims struggle with claims made in conversation. As a solution, fine-tuning these models on dialogue data has been proposed. However, creating separate models for each use case is impractical, and we show that fine-tuning models for dialogue results in poor performance on typical fact-checking. To overcome this challenge, we present techniques that allow us to use the same models for both dialogue and typical fact-checking. These mainly focus on retrieval adaptation and transforming conversational inputs so that they can be accurately processed by models trained on stand-alone claims. We demonstrate that a typical fact-checking model incorporating these techniques is competitive with state-of-the-art models for dialogue, while maintaining its performance on stand-alone claims.

The healthcare domain suffers from the spread of poor quality articles on the Internet. While manual efforts exist to check the quality of online healthcare articles, they are not sufficient to assess all those in circulation. Such quality assessment can be automated as a text classification task, however, explanations for the labels are necessary for the users to trust the model predictions. While current explainable systems tackle explanation generation as summarization, we propose a new approach based on question answering (QA) that allows us to generate explanations for multiple criteria using a single model. We show that this QA-based approach is competitive with the current state-of-the-art, and complements summarization-based models for explainable quality assessment. We also introduce a human evaluation protocol more appropriate than automatic metrics for the evaluation of explanation generation models.

Current methods for few-shot fine-tuning of pretrained masked language models (PLMs) require carefully engineered prompts and verbalizers for each new task to convert examples into a cloze-format that the PLM can score. In this work, we propose Perfect, a simple and efficient method for few-shot fine-tuning of PLMs without relying on any such handcrafting, which is highly effective given as few as 32 data points. Perfect makes two key design choices: First, we show that manually engineered task prompts can be replaced with task-specific adapters that enable sample-efficient fine-tuning and reduce memory and storage costs by roughly factors of 5 and 100, respectively. Second, instead of using handcrafted verbalizers, we learn new multi-token label embeddings during fine-tuning, which are not tied to the model vocabulary and which allow us to avoid complex auto-regressive decoding. These embeddings are not only learnable from limited data but also enable nearly 100x faster training and inference. Experiments on a wide range of few shot NLP tasks demonstrate that Perfect, while being simple and efficient, also outperforms existing state-of-the-art few-shot learning methods. Our code is publicly available at https://github.com/rabeehk/perfect.

Neural models have shown impressive performance gains in answering queries from natural language text. However, existing works are unable to support database queries, such as “List/Count all female athletes who were born in 20th century”, which require reasoning over sets of relevant facts with operations such as join, filtering and aggregation. We show that while state-of-the-art transformer models perform very well for small databases, they exhibit limitations in processing noisy data, numerical operations, and queries that aggregate facts. We propose a modular architecture to answer these database-style queries over multiple spans from text and aggregating these at scale. We evaluate the architecture using WikiNLDB, a novel dataset for exploring such queries. Our architecture scales to databases containing thousands of facts whereas contemporary models are limited by how many facts can be encoded. In direct comparison on small databases, our approach increases overall answer accuracy from 85% to 90%. On larger databases, our approach retains its accuracy whereas transformer baselines could not encode the context.

Policy compliance detection is the task of ensuring that a scenario conforms to a policy (e.g. a claim is valid according to government rules or a post in an online platform conforms to community guidelines). This task has been previously instantiated as a form of textual entailment, which results in poor accuracy due to the complexity of the policies. In this paper we propose to address policy compliance detection via decomposing it into question answering, where questions check whether the conditions stated in the policy apply to the scenario, and an expression tree combines the answers to obtain the label. Despite the initial upfront annotation cost, we demonstrate that this approach results in better accuracy, especially in the cross-policy setup where the policies during testing are unseen in training. In addition, it allows us to use existing question answering models pre-trained on existing large datasets. Finally, it explicitly identifies the information missing from a scenario in case policy compliance cannot be determined. We conduct our experiments using a recent dataset consisting of government policies, which we augment with expert annotations and find that the cost of annotating question answering decomposition is largely offset by improved inter-annotator agreement and speed.

Fact checking at scale is difficult—while the number of active fact checking websites is growing, it remains too small for the needs of the contemporary media ecosystem. However, despite good intentions, contributions from volunteers are often error-prone, and thus in practice restricted to claim detection. We investigate how to increase the accuracy and efficiency of fact checking by providing information about the claim before performing the check, in the form of natural language briefs. We investigate passage-based briefs, containing a relevant passage from Wikipedia, entity-centric ones consisting of Wikipedia pages of mentioned entities, and Question-Answering Briefs, with questions decomposing the claim, and their answers. To produce QABriefs, we develop QABriefer, a model that generates a set of questions conditioned on the claim, searches the web for evidence, and generates answers. To train its components, we introduce QABriefDataset We show that fact checking with briefs — in particular QABriefs — increases the accuracy of crowdworkers by 10% while slightly decreasing the time taken. For volunteer (unpaid) fact checkers, QABriefs slightly increase accuracy and reduce the time required by around 20%.

Most work in machine reading focuses on question answering problems where the answer is directly expressed in the text to read. However, many real-world question answering problems require the reading of text not because it contains the literal answer, but because it contains a recipe to derive an answer together with the reader’s background knowledge. One example is the task of interpreting regulations to answer “Can I...?” or “Do I have to...?” questions such as “I am working in Canada. Do I have to carry on paying UK National Insurance?” after reading a UK government website about this topic. This task requires both the interpretation of rules and the application of background knowledge. It is further complicated due to the fact that, in practice, most questions are underspecified, and a human assistant will regularly have to ask clarification questions such as “How long have you been working abroad?” when the answer cannot be directly derived from the question and text. In this paper, we formalise this task and develop a crowd-sourcing strategy to collect 37k task instances based on real-world rules and crowd-generated questions and scenarios. We analyse the challenges of this task and assess its difficulty by evaluating the performance of rule-based and machine-learning baselines. We observe promising results when no background knowledge is necessary, and substantial room for improvement whenever background knowledge is needed.

In this paper, we introduce the task of targeted aspect-based sentiment analysis. The goal is to extract fine-grained information with respect to entities mentioned in user comments. This work extends both aspect-based sentiment analysis – that assumes a single entity per document — and targeted sentiment analysis — that assumes a single sentiment towards a target entity. In particular, we identify the sentiment towards each aspect of one or more entities. As a testbed for this task, we introduce the SentiHood dataset, extracted from a question answering (QA) platform where urban neighbourhoods are discussed by users. In this context units of text often mention several aspects of one or more neighbourhoods. This is the first time that a generic social media platform,i.e. QA, is used for fine-grained opinion mining. Text coming from QA platforms are far less constrained compared to text from review specific platforms which current datasets are based on. We develop several strong baselines, relying on logistic regression and state-of-the-art recurrent neural networks