Minje Choi


2023

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Do LLMs Understand Social Knowledge? Evaluating the Sociability of Large Language Models with SocKET Benchmark
Minje Choi | Jiaxin Pei | Sagar Kumar | Chang Shu | David Jurgens
Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing

Large language models (LLMs) have been shown to perform well at a variety of syntactic, discourse, and reasoning tasks. While LLMs are increasingly deployed in many forms including conversational agents that interact with humans, we lack a grounded benchmark to measure how well LLMs understand social language. Here, we introduce a new theory-driven benchmark, SocKET, that contains 58 NLP tasks testing social knowledge which we group into five categories: humor & sarcasm, offensiveness, sentiment & emotion, and trustworthiness. In tests on the benchmark, we demonstrate that current models attain only moderate performance but reveal significant potential for task transfer among different types and categories of tasks, which were predicted from theory. Through zero-shot evaluations, we show that pretrained models already possess some innate but limited capabilities of social language understanding and training on one category of tasks can improve zero-shot testing on others. Our benchmark provides a systematic way to analyze model performance on an important dimension of language and points to clear room for improvement to build more socially-aware LLMs. The resources are released at https://github.com/minjechoi/SOCKET.

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Exploring Linguistic Style Matching in Online Communities: The Role of Social Context and Conversation Dynamics
Aparna Ananthasubramaniam | Hong Chen | Jason Yan | Kenan Alkiek | Jiaxin Pei | Agrima Seth | Lavinia Dunagan | Minje Choi | Benjamin Litterer | David Jurgens
Proceedings of the First Workshop on Social Influence in Conversations (SICon 2023)

Linguistic style matching (LSM) in conversations can be reflective of several aspects of social influence such as power or persuasion. However, how LSM relates to the outcomes of online communication on platforms such as Reddit is an unknown question. In this study, we analyze a large corpus of two-party conversation threads in Reddit where we identify all occurrences of LSM using two types of style: the use of function words and formality. Using this framework, we examine how levels of LSM differ in conversations depending on several social factors within Reddit: post and subreddit features, conversation depth, user tenure, and the controversiality of a comment. Finally, we measure the change of LSM following loss of status after community banning. Our findings reveal the interplay of LSM in Reddit conversations with several community metrics, suggesting the importance of understanding conversation engagement when understanding community dynamics.