To prevent the costly and inefficient use of resources on low-quality annotations, we want a method for creating a pool of dependable annotators who can effectively complete difficult tasks, such as evaluating automatic summarization. Thus, we investigate the recruitment of high-quality Amazon Mechanical Turk workers via a two-step pipeline. We show that we can successfully filter out subpar workers before they carry out the evaluations and obtain high-agreement annotations with similar constraints on resources. Although our workers demonstrate a strong consensus among themselves and CloudResearch workers, their alignment with expert judgments on a subset of the data is not as expected and needs further training in correctness. This paper still serves as a best practice for the recruitment of qualified annotators in other challenging annotation tasks.

Evaluating bias, fairness, and social impact in monolingual language models is a difficult task. This challenge is further compounded when language modeling occurs in a multilingual context. Considering the implication of evaluation biases for large multilingual language models, we situate the discussion of bias evaluation within a wider context of social scientific research with computational work. We highlight three dimensions of developing multilingual bias evaluation frameworks: (1) increasing transparency through documentation, (2) expanding targets of bias beyond gender, and (3) addressing cultural differences that exist between languages. We further discuss the power dynamics and consequences of training large language models and recommend that researchers remain cognizant of the ramifications of developing such technologies.

Large language models have achieved success on a number of downstream tasks, particularly in a few and zero-shot manner. As a consequence, researchers have been investigating both the kind of information these networks learn and how such information can be encoded in the parameters of the model. We survey the literature on changes in the network during training, drawing from work outside of NLP when necessary, and on learned representations of linguistic features in large language models. We note in particular the lack of sufficient research on the emergence of functional units, subsections of the network where related functions are grouped or organised, within large language models and motivate future work that grounds the study of language models in an analysis of their changing internal structure during training time.

We introduce GEM, a living benchmark for natural language Generation (NLG), its Evaluation, and Metrics. Measuring progress in NLG relies on a constantly evolving ecosystem of automated metrics, datasets, and human evaluation standards. Due to this moving target, new models often still evaluate on divergent anglo-centric corpora with well-established, but flawed, metrics. This disconnect makes it challenging to identify the limitations of current models and opportunities for progress. Addressing this limitation, GEM provides an environment in which models can easily be applied to a wide set of tasks and in which evaluation strategies can be tested. Regular updates to the benchmark will help NLG research become more multilingual and evolve the challenge alongside models. This paper serves as the description of the data for the 2021 shared task at the associated GEM Workshop.

Common sense is an integral part of human cognition which allows us to make sound decisions, communicate effectively with others and interpret situations and utterances. Endowing AI systems with commonsense knowledge capabilities will help us get closer to creating systems that exhibit human intelligence. Recent efforts in Natural Language Generation (NLG) have focused on incorporating commonsense knowledge through large-scale pre-trained language models or by incorporating external knowledge bases. Such systems exhibit reasoning capabilities without common sense being explicitly encoded in the training set. These systems require careful evaluation, as they incorporate additional resources during training which adds additional sources of errors. Additionally, human evaluation of such systems can have significant variation, making it impossible to compare different systems and define baselines. This paper aims to demystify human evaluations of commonsense-enhanced NLG systems by proposing the Commonsense Evaluation Card (CEC), a set of recommendations for evaluation reporting of commonsense-enhanced NLG systems, underpinned by an extensive analysis of human evaluations reported in the recent literature.

As transparency becomes key for robotics and AI, it will be necessary to evaluate the methods through which transparency is provided, including automatically generated natural language (NL) explanations. Here, we explore parallels between the generation of such explanations and the much-studied field of evaluation of Natural Language Generation (NLG). Specifically, we investigate which of the NLG evaluation measures map well to explanations. We present the ExBAN corpus: a crowd-sourced corpus of NL explanations for Bayesian Networks. We run correlations comparing human subjective ratings with NLG automatic measures. We find that embedding-based automatic NLG evaluation methods, such as BERTScore and BLEURT, have a higher correlation with human ratings, compared to word-overlap metrics, such as BLEU and ROUGE. This work has implications for Explainable AI and transparent robotic and autonomous systems.

We observe a severe under-reporting of the different kinds of errors that Natural Language Generation systems make. This is a problem, because mistakes are an important indicator of where systems should still be improved. If authors only report overall performance metrics, the research community is left in the dark about the specific weaknesses that are exhibited by ‘state-of-the-art’ research. Next to quantifying the extent of error under-reporting, this position paper provides recommendations for error identification, analysis and reporting.

Human assessment remains the most trusted form of evaluation in NLG, but highly diverse approaches and a proliferation of different quality criteria used by researchers make it difficult to compare results and draw conclusions across papers, with adverse implications for meta-evaluation and reproducibility. In this paper, we present (i) our dataset of 165 NLG papers with human evaluations, (ii) the annotation scheme we developed to label the papers for different aspects of evaluations, (iii) quantitative analyses of the annotations, and (iv) a set of recommendations for improving standards in evaluation reporting. We use the annotations as a basis for examining information included in evaluation reports, and levels of consistency in approaches, experimental design and terminology, focusing in particular on the 200+ different terms that have been used for evaluated aspects of quality. We conclude that due to a pervasive lack of clarity in reports and extreme diversity in approaches, human evaluation in NLG presents as extremely confused in 2020, and that the field is in urgent need of standard methods and terminology.