Large language models (LLMs), especially when instruction-tuned for chat, have become part of our daily lives, freeing people from the process of searching, extracting, and integrating information from multiple sources by offering a straightforward answer to a variety of questions in a single place. Unfortunately, in many cases, LLM responses are factually incorrect, which limits their applicability in real-world scenarios. As a result, research on evaluating and improving the factuality of LLMs has attracted a lot of research attention recently. In this survey, we critically analyze existing work with the aim to identify the major challenges and their associated causes, pointing out to potential solutions for improving the factuality of LLMs, and analyzing the obstacles to automated factuality evaluation for open-ended text generation. We further offer an outlook on where future research should go.

The present level of proliferation of fake, biased, and propagandistic content online has made it impossible to fact-check every single suspicious claim or article, either manually or automatically. An increasing number of scholars are focusing on a coarser granularity, aiming to profile entire news outlets, which allows fast identification of potential “fake news” by checking the reliability of their source. Source factuality is also an important element of systems for automatic fact-checking and “fake news” detection, as they need to assess the reliability of the evidence they retrieve online. Political bias detection, which in the Western political landscape is about predicting left-center-right bias, is an equally important topic, which has experienced a similar shift toward profiling entire news outlets. Moreover, there is a clear connection between the two, as highly biased media are less likely to be factual; yet, the two problems have been addressed separately. In this survey, we review the state of the art on media profiling for factuality and bias, arguing for the need to model them jointly. We also shed light on some of the major challenges for modeling bias and factuality jointly. We further discuss interesting recent advances in using different information sources and modalities, which go beyond the text of the articles the target news outlet has published. Finally, we discuss current challenges and outline future research directions.

Empathy plays a pivotal role in fostering prosocial behavior, often triggered by the sharing of personal experiences through narratives. However, modeling empathy using NLP approaches remains challenging due to its deep interconnection with human interaction dynamics. Previous approaches, which involve fine-tuning language models (LMs) on human-annotated empathic datasets, have had limited success. In our pursuit of improving empathy understanding in LMs, we propose several strategies, including contrastive learning with masked LMs and supervised fine-tuning with large language models. While these methods show improvements over previous methods, the overall results remain unsatisfactory. To better understand this trend, we performed an analysis which reveals a low agreement among annotators. This lack of consensus hinders training and highlights the subjective nature of the task. We also explore the cultural impact on annotations. To study this, we meticulously collected story pairs in Urdu language and find that subjectivity in interpreting empathy among annotators appears to be independent of cultural background. Our systematic exploration of LMs’ understanding of empathy reveals substantial opportunities for further investigation in both task formulation and modeling.

The abundance of news sources and the urgent demand for reliable information have led to serious concerns about the threat of misleading information. In this paper, we present FRAPPE, a FRAming, Persuasion, and Propaganda Explorer system. FRAPPE goes beyond conventional news analysis of articles and unveils the intricate linguistic techniques used to shape readers’ opinions and emotions. Our system allows users not only to analyze individual articles for their genre, framings, and use of persuasion techniques, but also to draw comparisons between the strategies of persuasion and framing adopted by a diverse pool of news outlets and countries across multiple languages for different topics, thus providing a comprehensive understanding of how information is presented and manipulated. FRAPPE is publicly accessible at https://frappe.streamlit.app/ and a video explaining our system is available at https://www.youtube.com/watch?v=3RlTfSVnZmk