This paper presents findings from a survey on the use of automatic translation in Finnish public services, conducted in autumn 2025. Adapted from a similar survey conducted at the University of Bristol, the present survey focused on users whose main professional activity is not translation or interpreting. The study analyzed those professionals’ habits around automatic translation use, the purposes and the contexts involved, and the respondents’ satisfaction and confidence in using automatic translation. Approximately half of the respondents reported using automatic translation at least once a week and across a range of scenarios, including public-facing situations. While the survey sample is not representative of the Finnish public sector as a whole, the data suggests that automatic translation may play a role in the everyday work of at least some public service employees.

This paper is the one of the first in-depth accounts of the use of machine translation (MT) by journalists. It reports on a study of Finnish journalists that was conducted mostly in 2024 and comprised an online survey with 68 responses and interviews with 10 journalists. Results revealed that participants fluently integrated MT into a variety of journalistic processes, with an emphasis on using it for assimilation and dissemination; that they relied largely on traditional online MT tools and tended to employ MT mostly with languages they have some competence in; and that they had some awareness of risk and strategies for mitigating it, but could benefit from guidelines and training on working with MT. The article contributes to research on the users and contexts for MT and, specifically, to its paraprofessional use in workplaces.

The DECA project consortium investigates epistemic capacities, defined as an individual’s access to reliable knowledge, their ability to participate in knowledge production, and society’s capacity to make informed, sustainable policy decisions. As a tool both for accessing information across language barriers and for producing multilingual information, machine translation also plays a potential role in supporting these epistemic capacities. In this paper, we present an overview of DECA’s research on two perspectives: 1) how migrants use machine translation to access information, and 2) how journalists use machine translation in their work.

Machine Translation (MT) tools are widely used today, often in contexts where professional translators are not present. Despite progress in MT technology, a gap persists between system development and real-world usage, particularly for non-expert users who may struggle to assess translation reliability.This paper advocates for a human-centered approach to MT, emphasizing the alignment of system design with diverse communicative goals and contexts of use. We survey the literature in Translation Studies and Human-Computer Interaction to recontextualize MT evaluation and design to address the diverse real-world scenarios in which MT is used today.

The DECA project consortium investigates epistemic capacities, defined as an individual’s access to reliable knowledge, their ability to participate in knowledge production, and society’s capacity to make informed, sustainable policy decisions. In this paper, we focus specifically on the parts of the project examining the challenges posed by multilinguality in these processes and the potential role of MT in supporting access to, and production of, knowledge.

This study analyzes usage statistics and the results of an end-user survey to compile a snapshot of the current use and users of one online machine translation (MT) tool, Multilizer’s PDF Translator1. The results reveal that the tool is used predominantly for assimilation purposes and that respondents use MT often. People use the tool to translate texts from different areas of life, including work, study and leisure. Of these, the study area is currently the most prevalent. The results also reveal a tendency for users to machine translate documents that are in languages they have some understanding of, rather than texts they do not understand at all. The findings imply that gist MT is becoming a part of people’s everyday lives and that perhaps people use gist MT in a different way than they use publishing-level translations.