Meguru Takasaki
2025
Enhancing Persuasive Dialogue Agents by Synthesizing Cross‐Disciplinary Communication Strategies
Shinnosuke Nozue
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Yuto Nakano
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Yotaro Watanabe
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Meguru Takasaki
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Shoji Moriya
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Reina Akama
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Jun Suzuki
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing: Industry Track
Current approaches to developing persuasive dialogue agents often rely on a limited set of predefined persuasive strategies that fail to capture the complexity of real-world interactions. We applied a cross-disciplinary approach to develop a framework for designing persuasive dialogue agents that draws on proven strategies from social psychology, behavioral economics, and communication theory. We validated our proposed framework through experiments on two distinct datasets: the Persuasion for Good dataset, which represents a specific in-domain scenario, and the DailyPersuasion dataset, which encompasses a wide range of scenarios. The proposed framework achieved strong results for both datasets and demonstrated notable improvement in the persuasion success rate as well as promising generalizability. Notably, the proposed framework also excelled at persuading individuals with initially low intent, which addresses a critical challenge for persuasive dialogue agents.
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- Reina Akama 1
- Shoji Moriya 1
- Yuto Nakano 1
- Shinnosuke Nozue 1
- Jun Suzuki 1
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