Nadine Gerstenlauer


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User Interest Modelling in Argumentative Dialogue Systems
Annalena Aicher | Nadine Gerstenlauer | Wolfgang Minker | Stefan Ultes
Proceedings of the Thirteenth Language Resources and Evaluation Conference

Most systems helping to provide structured information and support opinion building, discuss with users without considering their individual interest. The scarce existing research on user interest in dialogue systems depends on explicit user feedback. Such systems require user responses that are not content-related and thus, tend to disturb the dialogue flow. In this paper, we present a novel model for implicitly estimating user interest during argumentative dialogues based on semantically clustered data. Therefore, an online user study was conducted to acquire training data which was used to train a binary neural network classifier in order to predict whether or not users are still interested in the content of the ongoing dialogue. We achieved a classification accuracy of 74.9% and furthermore investigated with different Artificial Neural Networks (ANN) which new argument would fit the user interest best.

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Towards Building a Spoken Dialogue System for Argument Exploration
Annalena Aicher | Nadine Gerstenlauer | Isabel Feustel | Wolfgang Minker | Stefan Ultes
Proceedings of the Thirteenth Language Resources and Evaluation Conference

Speech interfaces for argumentative dialogue systems (ADS) are rather scarce. The complex task they pursue hinders the application of common natural language understanding (NLU) approaches in this domain. To address this issue we include an adaption of a recently introduced NLU framework tailored to argumentative tasks into a complete ADS. We evaluate the likeability and motivation of users to interact with the new system in a user study. Therefore, we compare it to a solid baseline utilizing a drop-down menu. The results indicate that the integration of a flexible NLU framework enables a far more natural and satisfying interaction with human users in real-time. Even though the drop-down menu convinces regarding its robustness, the willingness to use the new system is significantly higher. Hence, the featured NLU framework provides a sound basis to build an intuitive interface which can be extended to adapt its behavior to the individual user.


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Expert Evaluation of a Spoken Dialogue System in a Clinical Operating Room
Juliana Miehle | Nadine Gerstenlauer | Daniel Ostler | Hubertus Feußner | Wolfgang Minker | Stefan Ultes
Proceedings of the Eleventh International Conference on Language Resources and Evaluation (LREC 2018)