Automated teaching assistants and chatbots have significant potential to reduce the workload of human instructors, especially for logistics-related question answering, which is important to students yet repetitive for instructors. However, due to privacy concerns, there is a lack of publicly available datasets. We introduce SyllabusQA, an open-source dataset with 63 real course syllabi covering 36 majors, containing 5,078 open-ended course logistics-related question-answer pairs that are diverse in both question types and answer formats. Since many logistics-related questions contain critical information like the date of an exam, it is important to evaluate the factuality of answers. We benchmark several strong baselines on this task, from large language model prompting to retrieval-augmented generation. We introduce Fact-QA, an LLM-based (GPT-4) evaluation metric to evaluate the factuality of predicted answers. We find that despite performing close to humans on traditional metrics of textual similarity, there remains a significant gap between automated approaches and humans in terms of fact precision.

Reading comprehension is a crucial skill in many aspects of education, including language learning, cognitive development, and fostering early literacy skills in children. Automated answer-aware reading comprehension question generation has significant potential to scale up learner support in educational activities. One key technical challenge in this setting is that there can be multiple questions, sometimes very different from each other, with the same answer; a trained question generation method may not necessarily know which question human educators would prefer. To address this challenge, we propose 1) a data augmentation method that enriches the training dataset with diverse questions given the same context and answer and 2) an overgenerate-and-rank method to select the best question from a pool of candidates. We evaluate our method on the FairytaleQA dataset, showing a 5% absolute improvement in ROUGE-L over the best existing method. We also demonstrate the effectiveness of our method in generating harder, “implicit” questions, where the answers are not contained in the context as text spans.