Nathan Kallus

Author directory

2026

Conversational Recommender Systems (CRS) typically require domain-specific dialogue data, which is costly, scarce, and often unavailable in new domains. We conduct a systematic empirical study of zero-data CRS bootstrapping: generating synthetic conversational supervision from non-conversational signals—item reviews, metadata, and user-item interactions—without any in-domain dialogue corpus. We compare two information-theoretic selection strategies, Jensen-Shannon diversity and Fisher information, across domain signals, model architectures, datasets, and fine-tuning paradigms. Our results show that domain-grounded synthetic data consistently outperforms zero-shot prompting and naive synthetic baselines; active selection improves data efficiency over random sampling; metadata and collaborative filtering signals each improve selection quality; and, in low-resource settings, synthetic data can outperform scarce real dialogues while further complementing them. These findings establish non-conversational domain signals as a viable path toward building CRS without conversational training data. The code is available at https://anonymous.4open.science/r/zero_data_crs/ .

2025

Large language models (LLMs) have demonstrated impressive zero-shot capabilities in conversational recommender systems (CRS). However, effectively utilizing historical conversations remains a significant challenge. Current approaches either retrieve few-shot examples or extract global rules to enhance the prompt, which fail to capture the implicit and preference-oriented knowledge. To address this challenge, we propose LLM-based Conversational Recommendation Agents with Collaborative Verbalized Experience, abbreviated as CRAVE. CRAVE begins by sampling trajectories of LLM-based CRS agents on historical queries and establishing verbalized experience banks by reflecting the agents’ actions on user feedback. Additionally, we introduce a collaborative retriever network fine-tuned with item content-parameterized multinomial likelihood on query-item pairs to retrieve preference-oriented verbal experiences for new queries. Furthermore, we developed a debater-critic agent (DCA) system where each agent maintains an independent collaborative experience bank and works together to enhance the CRS recommendations. We demonstrate that the open-ended debate and critique nature of DCA benefits significantly from the collaborative experience augmentation with CRAVE. The code is available at https://github.com/yaochenzhu/CRAVE.