Most work on modeling the conversation history in Conversational Question Answering (CQA) reports a single main result on a common CQA benchmark. While existing models show impressive results on CQA leaderboards, it remains unclear whether they are robust to shifts in setting (sometimes to more realistic ones), training data size (e.g., from large to small sets) and domain. In this work, we design and conduct the first large-scale robustness study of history modeling approaches for CQA. We find that high benchmark scores do not necessarily translate to strong robustness, and that various methods can perform extremely differently under different settings. Equipped with the insights from our study, we design a novel prompt-based history modeling approach and demonstrate its strong robustness across various settings. Our approach is inspired by existing methods that highlight historic answers in the passage. However, instead of highlighting by modifying the passage token embeddings, we add textual prompts directly in the passage text. Our approach is simple, easy to plug into practically any model, and highly effective, thus we recommend it as a starting point for future model developers. We also hope that our study and insights will raise awareness to the importance of robustness-focused evaluation, in addition to obtaining high leaderboard scores, leading to better CQA systems.1

Despite the seeming success of contemporary grounded text generation systems, they often tend to generate factually inconsistent text with respect to their input. This phenomenon is emphasized in tasks like summarization, in which the generated summaries should be corroborated by their source article. In this work we leverage recent progress on textual entailment models to directly address this problem for abstractive summarization systems. We use reinforcement learning with reference-free, textual-entailment rewards to optimize for factual consistency and explore the ensuing trade-offs, as improved consistency may come at the cost of less informative or more extractive summaries. Our results, according to both automatic metrics and human evaluation, show that our method considerably improves the faithfulness, salience and conciseness of the generated summaries.

Sentence fusion is the task of joining related sentences into coherent text. Current training and evaluation schemes for this task are based on single reference ground-truths and do not account for valid fusion variants. We show that this hinders models from robustly capturing the semantic relationship between input sentences. To alleviate this, we present an approach in which ground-truth solutions are automatically expanded into multiple references via curated equivalence classes of connective phrases. We apply this method to a large-scale dataset and use the augmented dataset for both model training and evaluation. To improve the learning of semantic representation using multiple references, we enrich the model with auxiliary discourse classification tasks under a multi-tasking framework. Our experiments highlight the improvements of our approach over state-of-the-art models.