Oleg Poliannikov
Author directory2026
CultureTalk: Towards Multi-turn Cultural Competence in Large Language Models
Minzhi Li | Jiayu Han | Oleg Poliannikov | Vipul Agarwal | Dezhi Hong | Mingxian Wang
Findings of the Association for Computational Linguistics: EMNLP 2026
Minzhi Li | Jiayu Han | Oleg Poliannikov | Vipul Agarwal | Dezhi Hong | Mingxian Wang
Findings of the Association for Computational Linguistics: EMNLP 2026
As conversational AI systems increasingly engage users through multi-turn dialogue across diverse cultural contexts, cross-cultural competence, the ability to recognize, respect, and adapt to cultural differences, is essential for effective human-AI interaction. Existing evaluations largely rely on single-turn settings, overlooking the complexities of real-world, multi-turn conversations where cultural cues often emerge gradually. To address this gap, we introduce CultureTalk, a benchmark for evaluating multi-turn cultural reasoning in conversational AI. The dataset contains 1,741 culturally grounded dialogues derived from human-verified cultural knowledge resources and evaluates models’ ability to accumulate cultural context across turns and remain robust to topic shifts. Our evaluation reveals substantial performance gaps between single- and multi-turn settings, highlighting current models’ limitations in sustained culturally grounded context understanding. We further show that fine-tuning on augmented single-turn conversational data and inference scaling significantly improve multi-turn cultural reasoning, yielding a 64.7% relative gain in cultural knowledge entailment with a fine-tuned Qwen3-8B model.