In this paper, we propose an effective deep learning framework for multilingual and code- mixed visual question answering. The pro- posed model is capable of predicting answers from the questions in Hindi, English or Code- mixed (Hinglish: Hindi-English) languages. The majority of the existing techniques on Vi- sual Question Answering (VQA) focus on En- glish questions only. However, many applica- tions such as medical imaging, tourism, visual assistants require a multilinguality-enabled module for their widespread usages. As there is no available dataset in English-Hindi VQA, we firstly create Hindi and Code-mixed VQA datasets by exploiting the linguistic properties of these languages. We propose a robust tech- nique capable of handling the multilingual and code-mixed question to provide the answer against the visual information (image). To better encode the multilingual and code-mixed questions, we introduce a hierarchy of shared layers. We control the behaviour of these shared layers by an attention-based soft layer sharing mechanism, which learns how shared layers are applied in different ways for the dif- ferent languages of the question. Further, our model uses bi-linear attention with a residual connection to fuse the language and image fea- tures. We perform extensive evaluation and ablation studies for English, Hindi and Code- mixed VQA. The evaluation shows that the proposed multilingual model achieves state-of- the-art performance in all these settings.

Existing research on question answering (QA) and comprehension reading (RC) are mainly focused on the resource-rich language like English. In recent times, the rapid growth of multi-lingual web content has posed several challenges to the existing QA systems. Code-mixing is one such challenge that makes the task more complex. In this paper, we propose a linguistically motivated technique for code-mixed question generation (CMQG) and a neural network based architecture for code-mixed question answering (CMQA). For evaluation, we manually create the code-mixed questions for Hindi-English language pair. In order to show the effectiveness of our neural network based CMQA technique, we utilize two benchmark datasets, SQuAD and MMQA. Experiments show that our proposed model achieves encouraging performance on CMQG and CMQA.

Analyzing customer feedback is the best way to channelize the data into new marketing strategies that benefit entrepreneurs as well as customers. Therefore an automated system which can analyze the customer behavior is in great demand. Users may write feedbacks in any language, and hence mining appropriate information often becomes intractable. Especially in a traditional feature-based supervised model, it is difficult to build a generic system as one has to understand the concerned language for finding the relevant features. In order to overcome this, we propose deep Convolutional Neural Network (CNN) and Recurrent Neural Network (RNN) based approaches that do not require handcrafting of features. We evaluate these techniques for analyzing customer feedback sentences on four languages, namely English, French, Japanese and Spanish. Our empirical analysis shows that our models perform well in all the four languages on the setups of IJCNLP Shared Task on Customer Feedback Analysis. Our model achieved the second rank in French, with an accuracy of 71.75% and third ranks for all the other languages.