Human feedback is increasingly used to steer the behaviours of Large Language Models (LLMs). However, it is unclear how to collect and incorporate feedback in a way that is efficient, effective and unbiased, especially for highly subjective human preferences and values. In this paper, we survey existing approaches for learning from human feedback, drawing on 95 papers primarily from the ACL and arXiv repositories. First, we summarise the past, pre-LLM trends for integrating human feedback into language models. Second, we give an overview of present techniques and practices, as well as the motivations for using feedback; conceptual frameworks for defining values and preferences; and how feedback is collected and from whom. Finally, we encourage a better future of feedback learning in LLMs by raising five unresolved conceptual and practical challenges.

Toxic content is a global problem, but most resources for detecting toxic content are in English. When datasets are created in other languages, they often focus exclusively on one language or dialect. In many cultural and geographical settings, however, it is common to code-mix languages, combining and interchanging them throughout conversations. To shine a light on this practice, and enable more research into code-mixed toxic content, we introduce SOA, a new multilingual dataset of online attacks. Using the multilingual city-state of Singapore as a starting point, we collect a large corpus of Reddit comments in Indonesian, Malay, Singlish, and other languages, and provide fine-grained hierarchical labels for online attacks. We publish the corpus with rich metadata, as well as additional unlabelled data for domain adaptation. We share comprehensive baseline results, show how the metadata can be used for granular error analysis, and demonstrate the benefits of domain adaptation for detecting multilingual online attacks.

Many NLP tasks exhibit human label variation, where different annotators give different labels to the same texts. This variation is known to depend, at least in part, on the sociodemographics of annotators. Recent research aims to model individual annotator behaviour rather than predicting aggregated labels, and we would expect that sociodemographic information is useful for these models. On the other hand, the ecological fallacy states that aggregate group behaviour, such as the behaviour of the average female annotator, does not necessarily explain individual behaviour. To account for sociodemographics in models of individual annotator behaviour, we introduce group-specific layers to multi-annotator models. In a series of experiments for toxic content detection, we find that explicitly accounting for sociodemographic attributes in this way does not significantly improve model performance. This result shows that individual annotation behaviour depends on much more than just sociodemographics.

Online sexism is a widespread and harmful phenomenon. Automated tools can assist the detection of sexism at scale. Binary detection, however, disregards the diversity of sexist content, and fails to provide clear explanations for why something is sexist. To address this issue, we introduce SemEval Task 10 on the Explainable Detection of Online Sexism (EDOS). We make three main contributions: i) a novel hierarchical taxonomy of sexist content, which includes granular vectors of sexism to aid explainability; ii) a new dataset of 20,000 social media comments with fine-grained labels, along with larger unlabelled datasets for model adaptation; and iii) baseline models as well as an analysis of the methods, results and errors for participant submissions to our task.

Hate speech is a global phenomenon, but most hate speech datasets so far focus on English-language content. This hinders the development of more effective hate speech detection models in hundreds of languages spoken by billions across the world. More data is needed, but annotating hateful content is expensive, time-consuming and potentially harmful to annotators. To mitigate these issues, we explore data-efficient strategies for expanding hate speech detection into under-resourced languages. In a series of experiments with mono- and multilingual models across five non-English languages, we find that 1) a small amount of target-language fine-tuning data is needed to achieve strong performance, 2) the benefits of using more such data decrease exponentially, and 3) initial fine-tuning on readily-available English data can partially substitute target-language data and improve model generalisability. Based on these findings, we formulate actionable recommendations for hate speech detection in low-resource language settings.

Hate speech detection models are typically evaluated on held-out test sets. However, this risks painting an incomplete and potentially misleading picture of model performance because of increasingly well-documented systematic gaps and biases in hate speech datasets. To enable more targeted diagnostic insights, recent research has thus introduced functional tests for hate speech detection models. However, these tests currently only exist for English-language content, which means that they cannot support the development of more effective models in other languages spoken by billions across the world. To help address this issue, we introduce Multilingual HateCheck (MHC), a suite of functional tests for multilingual hate speech detection models. MHC covers 34 functionalities across ten languages, which is more languages than any other hate speech dataset. To illustrate MHC’s utility, we train and test a high-performing multilingual hate speech detection model, and reveal critical model weaknesses for monolingual and cross-lingual applications.

Labelled data is the foundation of most natural language processing tasks. However, labelling data is difficult and there often are diverse valid beliefs about what the correct data labels should be. So far, dataset creators have acknowledged annotator subjectivity, but rarely actively managed it in the annotation process. This has led to partly-subjective datasets that fail to serve a clear downstream use. To address this issue, we propose two contrasting paradigms for data annotation. The descriptive paradigm encourages annotator subjectivity, whereas the prescriptive paradigm discourages it. Descriptive annotation allows for the surveying and modelling of different beliefs, whereas prescriptive annotation enables the training of models that consistently apply one belief. We discuss benefits and challenges in implementing both paradigms, and argue that dataset creators should explicitly aim for one or the other to facilitate the intended use of their dataset. Lastly, we conduct an annotation experiment using hate speech data that illustrates the contrast between the two paradigms.

Detecting online hate is a complex task, and low-performing models have harmful consequences when used for sensitive applications such as content moderation. Emoji-based hate is an emerging challenge for automated detection. We present HatemojiCheck, a test suite of 3,930 short-form statements that allows us to evaluate performance on hateful language expressed with emoji. Using the test suite, we expose weaknesses in existing hate detection models. To address these weaknesses, we create the HatemojiBuild dataset using a human-and-model-in-the-loop approach. Models built with these 5,912 adversarial examples perform substantially better at detecting emoji-based hate, while retaining strong performance on text-only hate. Both HatemojiCheck and HatemojiBuild are made publicly available.

Language use differs between domains and even within a domain, language use changes over time. For pre-trained language models like BERT, domain adaptation through continued pre-training has been shown to improve performance on in-domain downstream tasks. In this article, we investigate whether temporal adaptation can bring additional benefits. For this purpose, we introduce a corpus of social media comments sampled over three years. It contains unlabelled data for adaptation and evaluation on an upstream masked language modelling task as well as labelled data for fine-tuning and evaluation on a downstream document classification task. We find that temporality matters for both tasks: temporal adaptation improves upstream and temporal fine-tuning downstream task performance. Time-specific models generally perform better on past than on future test sets, which matches evidence on the bursty usage of topical words. However, adapting BERT to time and domain does not improve performance on the downstream task over only adapting to domain. Token-level analysis shows that temporal adaptation captures event-driven changes in language use in the downstream task, but not those changes that are actually relevant to task performance. Based on our findings, we discuss when temporal adaptation may be more effective.

Detecting online hate is a difficult task that even state-of-the-art models struggle with. Typically, hate speech detection models are evaluated by measuring their performance on held-out test data using metrics such as accuracy and F1 score. However, this approach makes it difficult to identify specific model weak points. It also risks overestimating generalisable model performance due to increasingly well-evidenced systematic gaps and biases in hate speech datasets. To enable more targeted diagnostic insights, we introduce HateCheck, a suite of functional tests for hate speech detection models. We specify 29 model functionalities motivated by a review of previous research and a series of interviews with civil society stakeholders. We craft test cases for each functionality and validate their quality through a structured annotation process. To illustrate HateCheck’s utility, we test near-state-of-the-art transformer models as well as two popular commercial models, revealing critical model weaknesses.