This paper presents our hierarchical multi-task learning (HMTL) and multi-task learning (MTL) approaches for improving the text encoder in Sub-tasks A, B, and C of Multilingual Offensive Language Identification in Social Media (SemEval-2020 Task 12). We show that using the MTL approach can greatly improve the performance of complex problems, i.e. Sub-tasks B and C. Coupled with a hierarchical approach, the performances are further improved. Overall, our best model, HMTL outperforms the baseline model by 3% and 2% of Macro F-score in Sub-tasks B and C of OffensEval 2020, respectively.

Language understanding (LU) and dialogue policy learning are two essential components in conversational systems. Human-human dialogues are not well-controlled and often random and unpredictable due to their own goals and speaking habits. This paper proposes a role-based contextual model to consider different speaker roles independently based on the various speaking patterns in the multi-turn dialogues. The experiments on the benchmark dataset show that the proposed role-based model successfully learns role-specific behavioral patterns for contextual encoding and then significantly improves language understanding and dialogue policy learning tasks.

This paper proposes a new idea that uses Wikipedia categories as answer types and defines candidate sets inside Wikipedia. The focus of a given question is searched in the hierarchy of Wikipedia main pages. Our searching strategy combines head-noun matching and synonym matching provided in semantic resources. The set of answer candidates is determined by the entry hierarchy in Wikipedia and the hyponymy hierarchy in WordNet. The experimental results show that the approach can find candidate sets in a smaller size but achieve better performance especially for ARTIFACT and ORGANIZATION types, where the performance is better than state-of-the-art Chinese factoid QA systems.