Pham Minh Duc

Author directory

2026

Current cultural evaluations for large language models (LLMs) often reduce culture to single-turn factual recall via MCQs, failing to capture a common use case: users seeking practical help over multiple turns in culturally grounded scenarios. We introduce CultureConverse, a scalable, multilingual simulation and evaluation harness for culturally grounded assistant dialogue that covers 10 East and Southeast Asian regions, 58 subgroup identities, and 7 domains. Each simulated and evaluated episode produces a scored interaction where the assistant assists the user and infers cultural constraints from partial information. The resulting CultureConverse-DS dataset contains 14,610 benchmark (evaluation) episodes and 274,295 oracle-guided (gold-mode) dialogues. In our benchmark evaluation of 18 models, GPT-5 mini achieves the highest assistance quality. Human annotation experiments suggest that our evaluation framework is a sufficient proxy for human judgment. Performance gains from fine-tuning on 27,860 high-quality CultureConverse-DS samples improve in-domain assistance and transfer out-of-domain to cultural MCQ and safety classification benchmarks. We release the harness, both splits, and judge prompts to support interactive evaluation of cultural competency.
The global deployment of Large Language Models (LLMs) underscores the urgent need to evaluate their cultural alignment. However, assessing genuine “cultural awareness” across modalities (text, vision, speech) and languages remains a significant challenge. To comprehensively investigate this domain, we propose MMAC, a systematic framework that encompasses a tri-modally aligned cultural benchmark creation pipeline and a five-dimensional evaluation protocol to assess cross-country awareness disparities, evaluate cross-lingual and cross-modal consistency, and verify cultural knowledge generalization and grounding validity. Given the prevailing Western cultural bias in current models, we focus on 8 Asian countries as our dataset foundation to more acutely reveal potential cultural deficiencies in LLMs. Our dataset, MMAC-bench, features 27,000 human-curated questions across 10 languages. Crucially, it is the first dataset aligned at the input level across text, image, and speech, enabling direct cross-modal transfer tests. Each question consists of multiple-choice options accompanied by open-ended generated explanations, where 79% require multi-step reasoning grounded in cultural context, moving beyond simple memorization. We probe the causes of modal divergence, offering insights into fostering culturally robust MLLMs.