Quan Tu


2023

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SSP: Self-Supervised Post-training for Conversational Search
Quan Tu | Shen Gao | Xiaolong Wu | Zhao Cao | Ji-Rong Wen | Rui Yan
Findings of the Association for Computational Linguistics: ACL 2023

Conversational search has been regarded as the next-generation search paradigm. Constrained by data scarcity, most existing methods distill the well-trained ad-hoc retriever to the conversational retriever. However, these methods, which usually initialize parameters by query reformulation to discover contextualized dependency, have trouble in understanding the dialogue structure information and struggle with contextual semantic vanishing. In this paper, we propose {pasted macro ‘FULLMODEL’} ({pasted macro ‘MODEL’}) which is a new post-training paradigm with three self-supervised tasks to efficiently initialize the conversational search model to enhance the dialogue structure and contextual semantic understanding. Furthermore, the {pasted macro ‘MODEL’} can be plugged into most of the existing conversational models to boost their performance. To verify the effectiveness of our proposed method, we apply the conversational encoder post-trained by {pasted macro ‘MODEL’} on the conversational search task using two benchmark datasets: CAsT-19 and CAsT-20.Extensive experiments that our {pasted macro ‘MODEL’} can boost the performance of several existing conversational search methods. Our source code is available at https://github.com/morecry/SSP.

2022

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MISC: A Mixed Strategy-Aware Model integrating COMET for Emotional Support Conversation
Quan Tu | Yanran Li | Jianwei Cui | Bin Wang | Ji-Rong Wen | Rui Yan
Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)

Applying existing methods to emotional support conversation—which provides valuable assistance to people who are in need—has two major limitations: (a) they generally employ a conversation-level emotion label, which is too coarse-grained to capture user’s instant mental state; (b) most of them focus on expressing empathy in the response(s) rather than gradually reducing user’s distress. To address the problems, we propose a novel model MISC, which firstly infers the user’s fine-grained emotional status, and then responds skillfully using a mixture of strategy. Experimental results on the benchmark dataset demonstrate the effectiveness of our method and reveal the benefits of fine-grained emotion understanding as well as mixed-up strategy modeling.