Qi Sun
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2026
Quality Over Clicks: Iterative Reinforcement Learning for Early-Stage E-Commerce Query Suggestion
Qi Sun | Kejun Xiao | Huaipeng Zhao | Tao Luo | Xiaoyi Zeng
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track
Qi Sun | Kejun Xiao | Huaipeng Zhao | Tao Luo | Xiaoyi Zeng
Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track
Existing dialogue systems rely on query suggestion to enhance user engagement. Recent approaches mainly optimize generative models using click-through rate (CTR) models to align with user preferences. However, these methods are less effective in early-stage deployment scenarios, where click feedback is sparse and insufficient for training a reliable CTR model. To bridge this gap, we propose QualEQS, a quality-first iterative reinforcement learning framework for e-commerce query suggestion. We formalize actionable suggestion quality along three dimensions that directly affect downstream usability: answerability, factuality, and information gain. To continuously improve from online traffic without click supervision, we further propose group-level disagreement among candidate suggestions to identify ambiguous query contexts and mine hard training cases for iterative refinement. We also introduce EQS-Benchmark, a dataset of 16,949 real-world e-commerce queries for offline training and evaluation. Experiments show that our quality-based offline metrics correlate strongly with online performance, providing a practical evaluation recipe for sparse-feedback deployment. In both offline and online settings, QualEQS consistently outperforms strong baselines, yielding a 6.81% improvement in online ChatPV in a real-world enterprise-level conversational shopping assistant system.
2025
From Grounding to Manipulation: Case Studies of Foundation Model Integration in Embodied Robotic Systems
Xiuchao Sui | Daiying Tian | Qi Sun | Ruirui Chen | Dongkyu Choi | Kenneth Kwok | Soujanya Poria
Findings of the Association for Computational Linguistics: EMNLP 2025
Xiuchao Sui | Daiying Tian | Qi Sun | Ruirui Chen | Dongkyu Choi | Kenneth Kwok | Soujanya Poria
Findings of the Association for Computational Linguistics: EMNLP 2025
Foundation models (FMs) are increasingly applied to bridge language and action in embodied agents, yet the operational characteristics of different integration strategies remain under-explored—especially for complex instruction following and versatile action generation in changing environments. We investigate three paradigms for robotic systems: end-to-end vision-language-action models (VLAs) that implicitly unify perception and planning, and modular pipelines using either vision-language models (VLMs) or multimodal large language models (MLLMs). Two case studies frame the comparison: instruction grounding, which probs fine-grained language understanding and cross-modal disambiguation; and object manipulation, which targets skill transfer via VLA finetuning. Our experiments reveal trade-offs in system scale, generalization and data efficiency. These findings indicate design lessons for language-driven physical agents and point to challenges and opportunities for FM-powered robotics in real-world conditions.
Emma-X: An Embodied Multimodal Action Model with Grounded Chain of Thought and Look-ahead Spatial Reasoning
Qi Sun | Pengfei Hong | Tej Deep Pala | Vernon Toh | U-Xuan Tan | Deepanway Ghosal | Soujanya Poria
Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Qi Sun | Pengfei Hong | Tej Deep Pala | Vernon Toh | U-Xuan Tan | Deepanway Ghosal | Soujanya Poria
Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Traditional reinforcement learning-based robotic control methods are often task-specific and fail to generalize across diverse environments or unseen objects and instructions. Visual Language Models (VLMs) demonstrate strong scene understanding and planning capabilities but lack the ability to generate actionable policies tailored to specific robotic embodiments. To address this, Visual-Language-Action (VLA) models have emerged, yet they face challenges in long-horizon spatial reasoning and grounded task planning. In this work, we propose the Embodied Multimodal Action Model with Grounded Chain of Thought and Look-ahead Spatial Reasoning, EMMA-X. EMMA-X leverages our constructed hierarchical embodiment dataset based on BridgeV2, containing 60,000 robot manipulation trajectories auto-annotated with grounded task reasoning and spatial guidance. Additionally, we introduce a trajectory segmentation strategy based on gripper states and motion trajectories, which can help mitigate hallucination in grounding subtask reasoning generation. Experimental results demonstrate that EMMA-X achieves superior performance over competitive baselines, particularly in real-world robotic tasks requiring spatial reasoning.