Session history is a common way of recording user interacting behaviors throughout a browsing activity with multiple products. For example, if an user clicks a product webpage and then leaves, it might because there are certain features that don’t satisfy the user, which serve as an important indicator of on-the-spot user preferences. However, all prior works fail to capture and model customer intention effectively because insufficient information exploitation and only apparent information like descriptions and titles are used. There is also a lack of data and corresponding benchmark for explicitly modeling intention in E-commerce product purchase sessions. To address these issues, we introduce the concept of an intention tree and propose a dataset curation pipeline. Together, we construct a sibling multimodal benchmark, SessionIntentBench, that evaluates L(V)LMs’ capability on understanding inter-session intention shift with four subtasks. With 1,952,177 intention entries, 1,132,145 session intention trajectories, and 13,003,664 available tasks mined using 10,905 sessions, we provide a scalable way to exploit the existing session data for customer intention understanding. We conduct human annotations to collect ground-truth label for a subset of collected data to form an evaluation gold set. Extensive experiments on the annotated data further confirm that current L(V)LMs fail to capture and utilize the intention across the complex session setting. Further analysis show injecting intention enhances LLMs’ performances.

Large language models (LLMs) augmented with multi-step reasoning and action generation abilities have shown promise in leveraging external tools to tackle complex tasks that require long-horizon planning. However, existing approaches either rely on implicit planning in the reasoning stage or introduce explicit planners without systematically addressing how to optimize the planning stage. As evidence, we observe that under vanilla reinforcement learning (RL), planning tokens exhibit significantly higher entropy than other action tokens, revealing uncertain decision points that remain under-optimized. To address this, we introduce DeepPlanner, an end-to-end RL framework that effectively enhances the planning capabilities of deep research agents. Our approach shapes token-level advantage with an entropy-based term to allocate larger updates to high entropy tokens, and selectively upweights sample-level advantages for planning-intensive rollouts. Extensive experiments across seven deep research benchmarks demonstrate that DeepPlanner improves planning quality and achieves state-of-the-art results under a substantially lower training budget.

Personalized large language models (LLMs) tailor content to individual preferences using user profiles or histories. However, existing parameter-efficient fine-tuning (PEFT) methods, such as the “One-PEFT-Per-User” (OPPU) paradigm, require training a separate adapter for each user, making them computationally expensive and impractical for real-time updates. We introduce Profile-to-PEFT, a scalable framework that employs a hypernetwork, trained end-to-end, to map a user’s encoded profile directly to a full set of adapter parameters (e.g., LoRA), eliminating per-user training at deployment. This design enables instant adaptation, generalization to unseen users, and privacy-preserving local deployment. Experimental results demonstrate that our method outperforms both prompt-based personalization and OPPU while using substantially fewer computational resources at deployment. The framework exhibits strong generalization to out-of-distribution users and maintains robustness across varying user activity levels and different embedding backbones. The proposed Profile-to-PEFT framework enables efficient, scalable, and adaptive LLM personalization suitable for large-scale applications.

The instruction hierarchy, which establishes a priority order from system messages to user messages, conversation history, and tool outputs, is essential for ensuring consistent and safe behavior in language models (LMs). Despite its importance, this topic receives limited attention, and there is a lack of comprehensive benchmarks for evaluating models’ ability to follow the instruction hierarchy. We bridge this gap by introducing IHEval, a novel benchmark comprising 3,538 examples across nine tasks, covering cases where instructions in different priorities either align or conflict. Our evaluation of popular LMs highlights their struggle to recognize instruction priorities. All evaluated models experience a sharp performance decline when facing conflicting instructions, compared to their original instruction-following performance. Moreover, the most competitive open-source model only achieves 48% accuracy in resolving such conflicts. Our results underscore the need for targeted optimization in the future development of LMs.

Although large language models (LLMs) have demonstrated outperforming human experts in medical examinations, it remains challenging to adopt LLMs in real-world clinical decision-making that typically involves multi-hop medical reasoning. Common practices include prompting commercial LLMs and fine-tuning LLMs on medical data. However, in the clinical domain, using commercial LLMs raises privacy concerns regarding sensitive patient data. Fine-tuning competitive medical LLMs for different tasks usually requires extensive data and computing resources, which are difficult to acquire, especially in medical institutions with limited infrastructure. We propose DrAgent, which can build LLMs as agents to deliver accurate medical decision-making and reasoning. In implementation, we take a lightweight LLM as the backbone to collaborate with diverse clinical tools. To make efficient use of data, DrAgent introduces recursive curriculum learning to optimize the LLM in an easy-to-hard progression. The results show that our approach achieves competitive performance on diverse datasets.

Despite of significant achievements in improving instruction-following capabilities of large language models (LLMs), the ability to process multiple potentially entangled or conflict instructions remains a considerable challenge. Real-world scenarios often require the consistency across multiple instructions over time, such as secret privacy, presonal preferences, and prioritization, so we demand sophisticated abilities to integrate multiple turns and carefully balance competing objectives when instructions intersect or conflict. This work presents a systematic investigation of LLMs’ capabilities in handling multiple turns of instructions, covering three levels of difficulty: (1) retrieving information from instructions, (2) tracking and reasoning across turns, and (3) resolving conflicts among instructions. We construct MultiTurnInstruct with 1.1K high-quality multi-turn conversations through the human-in-the-loop approach and result in a total of nine capability categories, including statics and dynamics, reasoning and multitasking. Our finding reveals an intriguing trade-off between different capabilities. While GPT models demonstrate superior memorization, they show reduced effectiveness in privacy-protection tasks requiring selective information withholding. Larger models exhibit stronger reasoning capabilities but still struggle with resolving conflicting instructions. Importantly, these performance gaps cannot be attributed solely to information loss, as models demonstrate strong BLEU scores on memorization tasks but their attention mechanisms fail to effectively integrate multiple related instructions. These findings highlight critical areas for improvement in the complex real-world tasks involving multi-turn instructions.

Enhancing Language Models’ (LMs) ability to understand purchase intentions in E-commerce scenarios is crucial for their effective assistance in various downstream tasks. However, previous approaches that distill intentions from LMs often fail to generate meaningful and human-centric intentions applicable in real-world E-commerce contexts. This raises concerns about the true comprehension and utilization of purchase intentions by LMs. In this paper, we present IntentionQA, a double-task multiple-choice question answering benchmark to evaluate LMs’ comprehension of purchase intentions in E-commerce. Specifically, LMs are tasked to infer intentions based on purchased products and utilize them to predict additional purchases. IntentionQA consists of 4,360 carefully curated problems across three difficulty levels, constructed using an automated pipeline to ensure scalability on large E-commerce platforms. Human evaluations demonstrate the high quality and low false-negative rate of our benchmark. Extensive experiments across 19 language models show that they still struggle with certain scenarios, such as understanding products and intentions accurately, jointly reasoning with products and intentions, and more, in which they fall far behind human performances.

The adoption of large language models (LLMs) to assist clinicians has attracted remarkable attention. Existing works mainly adopt the close-ended question-answering (QA) task with answer options for evaluation. However, many clinical decisions involve answering open-ended questions without pre-set options. To better understand LLMs in the clinic, we construct a benchmark ClinicBench. We first collect eleven existing datasets covering diverse clinical language generation, understanding, and reasoning tasks. Furthermore, we construct six novel datasets and clinical tasks that are complex but common in real-world practice, e.g., open-ended decision-making, long document processing, and emerging drug analysis. We conduct an extensive evaluation of twenty-two LLMs under both zero-shot and few-shot settings. Finally, we invite medical experts to evaluate the clinical usefulness of LLMs

Improving user experience and providing personalized search results in E-commerce platforms heavily rely on understanding purchase intention. However, existing methods for acquiring large-scale intentions bank on distilling large language models with human annotation for verification. Such an approach tends to generate product-centric intentions, overlook valuable visual information from product images, and incurs high costs for scalability. To address these issues, we introduce MIND, a multimodal framework that allows Large Vision-Language Models (LVLMs) to infer purchase intentions from multimodal product metadata and prioritize human-centric ones. Using Amazon Review data, we apply MIND and create a multimodal intention knowledge base, which contains 1,264,441 intentions derived from 126,142 co-buy shopping records across 107,215 products. Extensive human evaluations demonstrate the high plausibility and typicality of our obtained intentions and validate the effectiveness of our distillation framework and filtering mechanism. Further experiments reveal the positive downstream benefits that MIND brings to intention comprehension tasks and highlight the importance of multimodal generation and role-aware filtering. Additionally, MIND shows robustness to different prompts and superior generation quality compared to previous methods.

User sessions empower many search and recommendation tasks on a daily basis. Such session data are semi-structured, which encode heterogeneous relations between queries and products, and each item is described by the unstructured text. Despite recent advances in self-supervised learning for text or graphs, there lack of self-supervised learning models that can effectively capture both intra-item semantics and inter-item interactions for semi-structured sessions. To fill this gap, we propose CERES, a graph-based transformer model for semi-structured session data. CERES learns representations that capture both inter- and intra-item semantics with (1) a graph-conditioned masked language pretraining task that jointly learns from item text and item-item relations; and (2) a graph-conditioned transformer architecture that propagates inter-item contexts to item-level representations. We pretrained CERES using ~468 million Amazon sessions and find that CERES outperforms strong pretraining baselines by up to 9% in three session search and entity linking tasks.

Keyphrase generation is the task of automatically predicting keyphrases given a piece of long text. Despite its recent flourishing, keyphrase generation on non-English languages haven’t been vastly investigated. In this paper, we call attention to a new setting named multilingual keyphrase generation and we contribute two new datasets, EcommerceMKP and AcademicMKP, covering six languages. Technically, we propose a retrieval-augmented method for multilingual keyphrase generation to mitigate the data shortage problem in non-English languages. The retrieval-augmented model leverages keyphrase annotations in English datasets to facilitate generating keyphrases in low-resource languages. Given a non-English passage, a cross-lingual dense passage retrieval module finds relevant English passages. Then the associated English keyphrases serve as external knowledge for keyphrase generation in the current language. Moreover, we develop a retriever-generator iterative training algorithm to mine pseudo parallel passage pairs to strengthen the cross-lingual passage retriever. Comprehensive experiments and ablations show that the proposed approach outperforms all baselines.

Recent research showed promising results on combining pretrained language models (LMs) with canonical utterance for few-shot semantic parsing. The canonical utterance is often lengthy and complex due to the compositional structure of formal languages. Learning to generate such canonical utterance requires significant amount of data to reach high performance. Fine-tuning with only few-shot samples, the LMs can easily forget pretrained knowledge, overfit spurious biases, and suffer from compositionally out-of-distribution generalization errors. To tackle these issues, we propose a novel few-shot semantic parsing method – SEQZERO. SEQZERO decomposes the problem into a sequence of sub-problems, which corresponds to the sub-clauses of the formal language. Based on the decomposition, the LMs only need to generate short answers using prompts for predicting sub-clauses. Thus, SEQZERO avoids generating a long canonical utterance at once. Moreover, SEQZERO employs not only a few-shot model but also a zero-shot model to alleviate the overfitting.In particular, SEQZERO brings out the merits from both models via ensemble equipped with our proposed constrained rescaling.SEQZERO achieves SOTA performance of BART-based models on GeoQuery and EcommerceQuery, which are two few-shot datasets with compositional data split.

Question matching is the task of identifying whether two questions have the same intent. For better reasoning the relationship between questions, existing studies adopt multiple interaction modules and perform multi-round reasoning via deep neural networks. In this process, there are two kinds of critical information that are commonly employed: the representation information of original questions and the interactive information between pairs of questions. However, previous studies tend to transmit only one kind of information, while failing to utilize both kinds of information simultaneously. To address this problem, in this paper, we propose a Full Information Transmission Network (FITN) that can transmit both representation and interactive information together in a simultaneous fashion. More specifically, we employ a novel memory-based attention for keeping and transmitting the interactive information through a global interaction matrix. Besides, we apply an original-average mixed connection method to effectively transmit the representation information between different reasoning rounds, which helps to preserve the original representation features of questions along with the historical hidden features. Experiments on two standard benchmarks demonstrate that our approach outperforms strong baseline models.