One way to personalize chatbot interactions is by establishing common ground with the intended reader. A domain where establishing mutual understanding could be particularly impactful is vaccine concerns and misinformation. Vaccine interventions are forms of messaging which aim to answer concerns expressed about vaccination. Tailoring responses in this domain is difficult, since opinions often have seemingly little ideological overlap. We define the task of tailoring vaccine interventions to a Common-Ground Opinion (CGO). Tailoring responses to a CGO involves meaningfully improving the answer by relating it to an opinion or belief the reader holds. In this paper we introduce Tailor-CGO, a dataset for evaluating how well responses are tailored to provided CGOs. We benchmark several major LLMs on this task; finding GPT-4-Turbo performs significantly better than others. We also build automatic evaluation metrics, including an efficient and accurate BERT model that outperforms finetuned LLMs, investigate how to successfully tailor vaccine messaging to CGOs, and provide actionable recommendations from this investigation.Tailor-CGO dataset and code available at: https://github.com/rickardstureborg/tailor-cgo

There has recently been a growing interest in using Large Language Models (LLMs) to evaluate NLP tasks automatically. Considerable research effort has been put into improving such systems towards achieving high correlations with human judgement. However, it is still unclear what level of correlation is good enough for practical applications of LLM-based automatic evaluation systems. This paper characterizes these LLM evaluators’ confidence in ranking candidate NLP models and develops a configurable Monte Carlo simulation method. We show that even automatic metrics with low correlation with human judgement can reach high-confidence rankings of candidate models with reasonable evaluation set sizes (100s of examples). Further, we describe tradeoff curves between the LLM evaluator performance (i.e., correlation with humans) and evaluation set size; loss in correlation can be compensated with modest increases in the evaluation set size. We validate our results on RoSE, a text summarization dataset, and find our estimates of confidence align with empirical observations.Code available at https://github.com/rickardstureborg/llm-eval-confidence

Many adversarial attacks in NLP perturb text in puts to produce visually similar strings (‘ergo’, ‘εrgo’) which are legible to humans but degrade model performance. Although preserving legibility is a necessary condition for text perturbation, little work has been done to systematically characterize it; instead, legibility is typically loosely enforced via intuitions around the nature and extent of perturbations. Particularly, it is unclear to what extent can inputs be perturbed while preserving legibility, or how to quantify the legibility of a perturbed string. In this work, we address this gap by learning models that predict the legibility of a perturbed string, and rank candidate perturbations based on their legibility. To do so, we collect and release LEGIT, a human-annotated dataset comprising the legibility of visually perturbed text. Using this dataset, we build both text- and vision-based models which achieve up to 0.91 F score in predicting whether an input is legible, and an accuracy of 0.86 in predicting which of two given perturbations is more legible. Additionally, we discover that legible perturbations from the LEGIT dataset are more effective at lowering the performance of NLP models than best-known attack strategies, suggesting that current models may be vulnerable to a broad range of perturbations beyond what is captured by existing visual attacks.